Night Doorman

Armani Hotel Milan is looking for a Night Doorman to join our Lifestyle Department. We are looking for a candidate who has a passion for delivering great customer service and excellent communication skills. MAIN RESPONSIBILITIES Welcome guests upon arrival to the hotel in a courteous and prompt manner Deal with guests'' requests and needs efficiently and effectively Ensure a high quality of guests and visitors at all times, understanding and anticipating guest needs, exceeding expectations Support to the team in complaint management Management of information to be given to guests relating to the structure and city of Milan Management and booking of transfers and taxis Operational coordination with the Lifestyle team regarding check-in check-out Baggage delivery and shopping bag, performing the service according to expected quality standards QUALIFICATIONS & EXPERIENCE Previous experience in similar and/or related fields in a 5 Hotel. Experience at same level is an advantage. Fluent English and additional languages desirable. Driving license required. Role: Night Doorman Job Type: Permanent , Full Time Location: Milan, Apply for this job now.

Location: Milano, IT

Posted Date: 11/2/2024