Team Lead – Account Management – Amazon

Titulo da Vaga: Team Lead – Account Management

Nome da Empresa: Amazon

Salário:

Localização: São Paulo – SP

Descrição da Vaga: Are you looking for a new challenge in a fast-paced, innovative company? Are you eager to make a huge impact on Amazon’s ability to drive revenues for its vendors? Come make history in Amazon’s Retail Team! We are looking for a dynamic and talented Manager to the Hubs Team. The Team Lead Account Management will be responsible for managing the Hubs Team, a KPI driven program with recurring mass sprint campaigns aiming to centralize operational efforts, eliminate blockers, reinforcing vendor education and continuous improvement. Therefore, it is a mix of people manager and process manager skills. Team Lead will also be responsible for driving projects and setting processes within their team and will be the key advocate for his/her category – building a world-class discovery and purchase experience for customers, expanding selection, and helping to define, shape and execute long-term strategic initiatives. The successful Team Lead is an effective leader, communicator and problem-solver, and is able to balance the needs and requirements of both Amazon and customers/vendors. He or she must be able to effectively design programs, drive operational metrics, and exceed ambitious business goals by engaging with internal business and operations partners.

Key job responsibilities:

• Manage and develop a team of 4+ account managers to deliver results against a set of ambitious goals.


• Keep fine-tune working process, improve team productivity and efficiency by invent and simplify.


• Develop and improve processes, policies and strategies to support the program’s vision.


• Establish and maintain effective performance measurement and monitoring processes.


• Perform data analysis and translate insights into concrete, actionable recommendations for operational, program or process improvements.


• Operate in a fast-paced environment, prioritizing their efforts and their team’s efforts.

BASIC QUALIFICATIONS:

• Bachelor’s degree


• Experience analyzing data and best practices to assess performance drivers


• Experience influencing internal and external stakeholders


• Experience with sales CRM tools such as Salesforce or similar software


• Experience in digital advertising and client facing roles with a focus on data analysis

PREFERRED QUALIFICATIONS:

• 2+ years of mentoring, leading and coaching experience