Reception Shift Leader

Reception Supervisor

We are looking for an experienced Hotel Reception Supervisor to assist in leading the reception team as this lovely 4-star hotel in Gerrards Cross. As Reception Supervisor you will run the day-to-day shifts of the front desk team and will report into the Reception Manager ensuring guests receive consistently high standards of service and maximum guest satisfaction throughout their stay.

The Perks

As Reception Supervisor you can look forward to the following:

• Salary of £26,000 basic
• 40 hour week
• 5 days on, 2 days off
• service on top of basic
• A paid day off for your birthday
• 24/7 Employee Assistance Programme for you and your family
• group Rewards for going the extra mile & delivering exceptional guest service.
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Opportunities for training and development & recognising your potential.

The Place

A picturesque 4-star hotel in Buckinghamshire with 150 bedrooms, busy hotel restaurant, lounge bar and conference facilities.


The Person
The ideal Reception Supervisor will have the following:

• At least 2 years reception experience in a similar hotel environment ideally with supervisory responsibilities.
• Good knowledge of working with a computerised PMS, ideally Opera
• Self-motivation and be able to motivate the team to deliver
• Experience coaching and mentoring team members to develop the teams skills
• The ability to take extra responsibility when needed and be able to work under pressure
• Excellent Customer service experience and the confidence to resolve customer enquiries effectively
• Excellent written and spoken English with good communication skills
• Flexibility to work on a rota basis across seven days, mornings and evenings as required..

If you are an experienced Reception Supervisor looking for a new opportunity apply today!
The Place

AMRT1_UKCT

Location: Chalfont St. Peter, GB

Posted Date: 11/4/2024