Senior Retail Associate - Saugatuck

About American Spoon

In 1982, we began making preserves in our Northern Michigan storefront kitchen. After all these years, our skilled crew still prepares fruit by hand and cooks with care in small-batch copper kettles. We work directly with a dedicated group of Michigan farmers and foragers who grow and gather the unique varieties of fruit we love, prized over generations for unparalleled taste and character. Our small, family-owned company exists, to find, capture, and preserve flavors you simply won’t find anywhere else. 

Job Type

Year-round, full-time May – Dec, part-time Jan - April

Description

American Spoon is seeking a Senior Retail Associate for our Saugatuck location to work year-round with part-time hours in winter months and up to full-time hours in high season. This position requires working Thursdays and Sundays and the ability to open/close the store. This position is ideal for those who enjoy working in a pleasant retail setting. 

* As a Senior Retail Associate you will be responsible for providing excellent customer service to our existing customers and modeling superior customer service to our team.

* The Sr. Retail Associate acts as an ambassador for our brand, actively educating our customers about who we are, what we do, how to use our products, and acts as a tour guide to those visiting our stores to ensure their experience is exceptional.

* The Sr. Retail Associate maintains a clean and organized store, keeping both front and backroom shelves fully stocked along with sales aids, and performing opening/closing tasks to ensure the store is clean and beautifully presented throughout the day. This requires bending, lifting, twisting, the ability to lift up to 50# and be on their feet the majority of the day. 

* The Sr. Retail Associate completes purchases at our POS (Point of Sale).

* The Sr. Retail Associate assists in the preparation and serving of product tastings.

Requirements

* Must have some retail experience, ideally working in a small specialty retail shop, or in a capacity similar to it.

* Must enjoy proactively working with people. 

* Must have weekend availability [Thursdays and Sundays are required] and the ability to work some evenings until 9pm during summer months. Please do not apply for this position if you do not have weekend availability.

* A passion for food, cooking with fresh ingredients and a strong interest in and knowledge of locally grown fruits and vegetables is a plus!

*An energetic spirit, a positive attitude, the ability to receive and carry out direction, attention to detail, the desire to work as part of a team, high standards, an unwillingness to compromise on quality, and commitment to the position are essential.

* Familiarity with American Spoon, our history, and our products is a plus.

* ServSafe certification is a plus.

Salary Description

Hourly. Commensurate with experience

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