Solution Architect, Success Advisory

Our Story So Far:

Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.

In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.

We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!

As part of the Success Advisory team at Pigment, you’ll work closely with our strategic clients, sharing best practices and helping achieve highly ambitious results.

We are looking for seasoned architects who excel in client-facing roles, demonstrating quick thinking and the ability to transform challenging customer situations into positive experiences. Whether engaging with a client CFO in the boardroom, introducing multi-dimensionality concepts to new team members, or collaborating with a client administrator, they consistently deliver exceptional service.

They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship while meticulously overseeing the technical aspects of their accounts.

What you'll do

• Develop and implement change management strategies for transformation projects with strategic clients.
• Collaborate with project teams to integrate change management practices into overall project plans.
• Implement large-scale change management initiatives to ensure widespread adoption of our software.
• Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed.
• Design and deliver training programs to prepare client employees for new financial systems and processes.

Who you are

• Minimum of 5 years of experience in change management, preferably in a B2B SaaS environment.
• Team-oriented with the ability to work in a collaborative environment.
• Excellent communication and presentation skills.
• Strategic thinking and understanding of technology/software industries and processes.
• Knowledge of change management methodologies (ADKAR, Prosci, etc.) and tools (ClickUp, Notion, etc.).
• Proven experience in stakeholder management and leading large-scale transformation projects, especially in financial environments.
• Ability to work independently and manage multiple priorities.
• Fluent in English & French.

What we offer

• Competitive package.
• Equity.
• Healthcare.
• Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London.
• High-end equipment (based on stock/availability) to do your work in the best conditions.
• Hybrid remote policy.

How we work

• Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet.
• Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community.
• Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission.
• Be real, be humble: We are generous with our feedback, open to changing our views and we approach it with empathy knowing everyone is trying to do the best for Pigment.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

#J-18808-Ljbffr

Location: Paris, FR

Posted Date: 11/8/2024