ServiceNow Developer - Implementation & Administration

Role: ServiceNow Developer. Location: Bangalore, India. Experience: 4.8 6 years (L4). Job Description : Our client seeking a highly skilled ServiceNow Developer with 5 years of experience, specializing in designing and customizing Agent Workspace. Technical Skills : - Proven experience as a ServiceNow Developer, focusing on Agent Workspace design and customization. - Experience with Virtual Agent design and implementation within Agent Workspace. - Configure and customize various modules in ServiceNow, including Incident, Problem, Change, Knowledge, and Request Management, with a focus on Agent Workspace. - Design intuitive, efficient layouts, dashboards, and UI components within ServiceNow's Agent Workspace to meet business needs. - Knowledge of ServiceNow's HR Service Delivery, Customer Service Management, or Field Service Management modules. - Strong expertise in ServiceNow platform administration and development, including scripting, configuration, and integration. - Solid knowledge of ServiceNow JavaScript API, business rules, client scripts, UI actions, UI policies, and Flow Designer. - Experience with ServiceNow's ITSM processes (Incident, Problem, Change, Request, etc. - Familiarity with Service Portal and UI Builder is a plus. - Integration knowledge using REST APIs, SOAP, and third-party tools within the ServiceNow environment. - Ability to translate complex business requirements into functional solutions. - Strong problem-solving and analytical skills, with an emphasis on performance tuning. - Excellent communication and collaboration skills, working with stakeholders and team members. - Certified ServiceNow Administrator or ServiceNow Developer certification is preferred. Qualification : - Bachelor of Engineering. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 11/9/2024