Transportation Sr Manager, Amazon Transportation Services

DESCRIPTION

ATS (Amazon Transportation Services) is seeking a Transportation Execution Manager to help develop a world-class logistics process that delivers goods on time at the best cost. Our team objective is to manage freight execution excellence flowing through our transportation networks, specifically focused on transportation carrier management, development, quality, and performance.

This role requires an ambitious individual. You'll represent a critical function within our wider Amazon Transportation Operations as we work to continuously improve the service levels, capacities, and costs of the Amazon Brazil Transportation Line Haul. This will help us ensure promises to our valued customers are fulfilled each and every time.

Your Responsibilities:

1. Lead Surface Execution team to ensure right carrier performance management, such as on-time truck performance and linehaul impact to customer experience.
2. Identify and develop appropriate performance metrics for each program and ensure consistent measurement and accountability. Pull data from numerous databases (using Excel, Access, SQL, and/or other data management systems) and perform ad hoc reporting and analysis as needed; create new and track existing metrics to detect & remove any defects.
3. Continual operational/tactical communication with external customers (Carriers) and internal customers (Fulfillment Centers, Supply Chain, Procurement, Finance, Amazon Logistics).
4. Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
5. Continuous Improvement Management with carriers, focused on the development of larger and more complex players to ensure they can meet demand. Optimize procedures, processes, and best practices.
6. Use expertise and judgment to select stakeholders to determine the right goals, inform decisions, and design long-term solutions for Transportation network operations.
7. Analyze existing trucking capacity versus forecasted capacity requirements, particularly with the view of supporting seasonal peak times of the year; work to develop medium-term capacity with carriers.
8. Analyze and improve network design in partnership with Supply Chain teams to meet best-in-class cost and customer experience results.
9. Ensure right business metrics are prepared for and participate in regular Operations calls, business reviews, MBRs, etc. Participate in the preparation of strategic documents for the ATS area.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We celebrate the diversity of our workforce and the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know, and we will connect you to our accommodation team.

BASIC QUALIFICATIONS

• Bachelor's degree.
• Advanced Excel (including Pivot Tables, VLookUps).
• Fluent English, both spoken and written.
• Team management experience.
• Program or project management experience.
• Experience defining program requirements and using data and metrics to determine improvements.

PREFERRED QUALIFICATIONS

• Experience managing, analyzing, and communicating results to senior leadership.

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Location: Brasil, BR

Posted Date: 11/12/2024