Deputy Head of Department | Trade & Loan Services

Responsibilities

• Assist HOD in overseeing and supervising Trade & Loan Services Department in accordance to the branch's guidelines so as to achieve the objectives as set by the Branch

• Area of responsibilities include all aspects of operations of the department in Trade Finance, Remittances, Loan, as well as Correspondent Banking

• Work with the HOD in setting strategic directions for the department, especially in the area of compliance, risk, and operations

• Assist HOD in the implementation of policies and periodic review of departmental policies and guidelines

• Assist HOD in reviewing and refining work procedures to achieve maximum efficiency and effectiveness in the operations so as to provide the best banking services to customers

• Assist HOD in enhancing and increasing productivity of the department through automation and streamlining of workflows & processes

• Assist HOD to study and recommend new trade & loan related products and services, and to work with business units on the delivery of feasible products to customers

• Responsible for ensuring full compliance of all regulations / guidelines / rules / codes / standards under the department

• Responsible for ensuring full understanding and adherence to the Enterprise Risk Management Framework of the Bank

• Review and implement best practices of maintaining / reducing the expenses of the department so as to contribute towards the maintaining / reduction of the overall cost of the Branch

• Assist HOD in reviewing the department’s organisational structure as well as staff duties periodically

• Assist HOD in identifying and grooming talented staff to managerial position and/or for succession planning purposes

• To motivate and develop high perform teams within the department

• To review staff performance periodically and arrange for internal cross training to improve the work performances / morale / motivations of staff

• To keep abreast of new developments in the area of trade finance / loan, like technology/fintech issues, to obtain latest updates on new laws and statutes, and assess their possible impact on Operations

• To maintain close contact with our agent banks who offer us the clearing services, as well as our Forfaiting agent banks etc

• Assist HOD in overseeing and supervising the Business Continuity Planning as well as the respective Business Recovery Officer and the Deputy Business recovery Officer for the Department

Requirements

• University or Post University graduate

• Strong knowledge of trade finance (especially in the area of structured trade finance in commodity trade), loan operations, and Correspondent Banking

• At least 10 years of relevant experience in middle / back-office operations, with at least 8 years working experience in Commodity Trade Financing banks

• Knowledge on International Trade and relevant UCP/ISBP/URC/URR rules and incoterms 2020 as well as MAS Regulations / Notices etc

• Strong LC documents checking skills (preferably with CDCS), especially commodity trade LC documents. Familiarity with LC for the commodities trade (energy, hard and soft commodities) would be advantageous

• Good interpersonal skills for dealing with customers and staff and colleagues

• Strong customer service skill

• Strong Trade & Loan product knowledge with the ability to mitigate risks, evaluate options and provide solutions

• Able to deal with and resolve cross departmental matters and able to work effectively under pressure as an individual as well as in a team

Location: Singapore, SG

Posted Date: 11/13/2024