EF Oper. Excellence Specialist, ISS - Emerging - VAR

The Operational Excellence Specialist will be part of Marketplace operations and expansion in Brazil. The job requires someone who has a larger picture of customer and seller experience in mind and a high willingness to take ownership. You will be responsible for ensuring a world-class Seller experience in one of Amazon’s fastest-growing businesses and highest impact initiatives. You will work with internal areas such as Operations, Transportation, Sales, and Seller Support, and a variety of internal and external partners to ensure the smooth growth of the business.

The right candidate will possess a strong bias for action to proactively pursue program objectives, project & program management skills, and an analytical mindset for finding root causes and proposing solutions. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

Key Job Responsibilities

A day in the life

Inclusive Team Culture

At Amazon, we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Minimum Requirements

1. 1+ years of customer service experience
2. Experience with Microsoft Office products and applications
3. Experience in payments or e-commerce
4. Speak, write, and read fluently in English
5. SQL

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Location: Brasil, BR

Posted Date: 11/13/2024