Technical Service Engineer

Job Title: Technical Service Engineer

Location: United Kingdom

Industry: Semiconductor

About Us:

I'm working with a family-owned business that is a key player in the UK semiconductor industry. Known for their sales, distribution, and service solutions in advanced technology sectors—including semiconductors, nanotechnology, and biotechnology—they have a strong focus on growth, aiming to expand by venturing into new European markets. They embrace a highly collaborative, supportive environment that values on-site engagement for seamless teamwork.

The Role:

We’re looking for an experienced Field Service Engineer passionate about technology and customer service. This role is a fantastic opportunity for an individual who thrives in a close-knit, family-run environment and is skilled in high-tech equipment maintenance. You’ll work independently across customer sites in the UK and Europe, managing installations, troubleshooting, and maintenance for critical equipment in cleanroom facilities.

Key Responsibilities:

• Act as the primary customer contact, providing expert on-site and remote support.
• Manage new equipment installations across the UK and Europe.
• Conduct preventative and corrective maintenance on complex machinery.
• Perform thorough troubleshooting and root cause analysis.
• Document service activities and support coordination between customers and OEMs.

What We’re Looking For:

• Mechatronic engineering or a related technical qualification.
• Willingness to travel 50% across the UK and Europe with well-managed schedules.
• Proven background in the semiconductor industry or cleanroom environments.
• Strong communication abilities in English, problem-solving skills, and independence.
• A proactive, collaborative approach, with a desire to work within a family-run business.

Why Join Us?

• Growth Opportunities: With uncapped growth in our service department, you’ll have paths for career progression.
• Training & Development: Access to equipment, customer site learning, and comprehensive training materials to enhance your skills.