Office and Operations Manager

Office and Operations Manager – Central London - £65,000

(Hours : 10.00- 18.00 - M-T /10.00- 16.00 F)

******Fully office based role - City Based********

Our client, a highly successful and rapidly growing retail business in the premium drinks market, is looking for a personable, proactive and diligent Office and Operations Manager to join their head office team. During an exciting period of growth, this is a pivotal role that underpins the smooth and efficient operation of the offices and contributes to optimal service delivery and brand reputation.

This role has responsibility for guiding and managing a team of 3 operations administrators, so previous management experience is essential. The role operates in a fast paced, high performing sales led environment and as such you will be managing all aspects of administration and operational functions around the business using a CRM ( previous use of a CRM is essential).

The role is diverse with a broad scope including :

• Oversee the management of the office and where necessary, the retail store, ensuring they are safe, well-maintained, and compliant with health and safety regulations.
• Manage relationships with external vendors and service providers for site maintenance and services.
• Develop and implement operational policies and procedures that align with strategic goals
• Lead continuous improvement initiatives to optimise workflows and enhance operational efficiency.
• Oversee the management of the office and additional sites; ensuring they are safe, well-maintained, and compliant with health and safety regulations.
• Manage/ oversee daily administrative operations, including managing office supplies, equipment, and workspace allocation.
• Maintain and manage all office-related contracts, including leases, service agreements, and vendor contracts. Ensure all contracts are up-to-date and comply with legal and company standards.
• Collaborate with the finance team to monitor and manage office-related expenses, ensuring adherence to budgets.
• Oversee financial processes related to VAT returns, invoicing, and bookkeeping, ensuring accuracy and compliance with financial regulations.

The ideal candidate will have at least 8 years of relevant experience and the salary will be dependent upon experience