ERP Program Manager

Job Description:

Role Description:

• Quinnox is seeking a Senior Program Manager to oversee a large SAP ERM implementation/rollout initiative for a client in the Manufacturing and Distribution industry. The client has undertaken an MS Dynamics implementation/rollout initiative for its European operations and requires Quinnox to provide overall program governance and project management for this endeavour.
• The client’s Global HQ is in the USA, but it has operations in Europe and Asia.

Qualifications:

• Strategic thinker and seasoned leader, capable of managing complex projects, driving cross-functional teams, and ensuring the successful delivery of large-scale implementation/roll-out projects.
• 10+ years of experience in program/project management.
• Strong understanding and experience within the end-to-end ERP implementation project life cycle. (Preferred: MS Dynamics 365 implementation/roll-out project management)
• Experience working with diverse teams across different geographical locations.
• Expertise in change management and user adoption strategies during large-scale ERP implementations.
• Partner-based project management experience.
• Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
• Excellent written, verbal, and interpersonal communication skills to effectively collaborate with team members.
• Analytical ability to identify optimization opportunities and address program-related issues.
• Enthusiastic, solution-oriented attitude in accepting new challenges.
• Methodical approach with a firm understanding of AGILE, Waterfall, and SureStep methodology principles.
• Diverse industry/business process exposure, ideally including manufacturing and supply chain.
• This role demands a results-driven individual with exceptional communication skills and a proven track record in delivering ERP projects within scope, on time, and within budget.

Responsibilities:

• Oversee day-to-day management and oversight of ERP implementation/rollout project, including developing project plans, creating status reports, and communicating with all stakeholders to ensure on-time, flawless execution.
• Collaborate closely with the Client stakeholders, Project team, and the implementation services provider to manage a comprehensive project plan, timelines, and resource allocation strategies
• Work effectively with multiple departments and external vendor teams throughout project development and implementation to ensure projects remain on schedule and all requirements are met.
• Monitor project progress, identify potential risks or bottlenecks, and proactively implement mitigation strategies to keep the project on track.
• Manage change requests, scope changes, and project documentation while maintaining a focus on project objectives and timelines.
• Pursue standardization, automation, and process improvement wherever possible to achieve the vision of faster, better, and more cost-effective year-over-year results.
• Act as a liaison between technical, business, and vendor teams, facilitating effective communication and ensuring a shared understanding of project goals and progress.
• Conduct regular status meetings, prepare progress reports, and present updates to the IT Director, key stakeholders, project working committee, and project steering committee members.
• Ensure adherence to best practices, standards, and methodologies throughout the ERP implementation process.
• Provide guidance, mentorship, and support to team members, fostering a collaborative and high-performance work environment.
• Undertake other projects or responsibilities as needed.