Siebel Specialist - CRM Solutions

Location : Chennai & Bangalore. Job Description : - We are looking for a highly skilled Siebel CRM Specialist with expertise in configuration, deployment, and optimization of Siebel CRM solutions. - The ideal candidate will have a strong technical background in Siebel CRM, particularly versions IP17 and IP19.x, along with a solid understanding of Agile methodologies and a passion for driving impactful results across teams. Education : - Bachelor's or Master's degree in Computer Science or a related field (or equivalent experience in the industry). - Proficiency in Agile methodologies, specifically Scrum Framework. Experience Requirements : - 5 years of experience in Siebel CRM configuration, deployment, and performance fine-tuning. - Proficient with Siebel IP17, IP19.x, and beyond. - Extensive experience with Siebel performance tuning and optimization. Technical Skills : - In-depth understanding of Siebel Enterprise Architecture and Siebel Best Practices. - Proven expertise in Siebel configuration across UI Layer, Business Object (BO) Layer, and Data Object Layer. - Advanced knowledge of workflow and eScript. - Skilled in configuring and integrating inbound and outbound web services, JMS configuration, and REST APIs. - Hands-on experience with Siebel Open UI, including Presentation Model (PM) and Physical Renderer (PR). - Proficiency in configuring Assignment Manager criteria and Workflow Load (WL) distribution. - Familiarity with Siebel server management, handling server administration tasks effectively. - Expertise in Siebel Marketing Campaigns, Lead Management, and Service Request modules. - Proficiency in operating systems such as Linux and Windows. - Experience in Java is highly desirable for custom development tasks. Functional Skills : - Strong knowledge of banking domains, particularly in campaign management. - Experience in retail and corporate sectors, with a deep understanding of customer journeys and CRM strategies. Soft Skills : - Demonstrated ability to influence and guide cross-functional teams, enhancing productivity and fostering collaborative work environments. - Self-motivated and results-oriented, with a proactive approach to driving initiatives and projects independently. - Exceptional communication and interpersonal skills, adept at presenting complex ideas and solutions to senior and executive management. - This role offers an excellent opportunity for an experienced Siebel CRM Specialist to leverage their expertise in a dynamic environment, actively contributing to the success of key CRM initiatives across the organization. (ref:hirist.tech)

Location: chennai, IN

Posted Date: 11/16/2024