TechZone Student Manager

TechZone Student Manager To view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ's . Posting Details Position Information: Posting Number: 20245032V Position Title: TechZone Student Manager Posting Type: Student Hours/week: 40 Eligibility: Work study preferred but open to all students Semester: 2024 Summer Location: Detailed Work Schedule M-F 40 hours a week Number of positions: 3 Department: 715-UNIT - Technology Support Services Contact Name: Seth Carey Contact Phone/Extension: 610-519-7207 Position Summary Information Job Description Summary: This position is available for TechZone students who possess advanced troubleshooting and leadership skills. Applicants must have a proven track record of mentorship for other students and display advanced problem solving and critical thinking. The ideal candidate will be a highly experienced TechZone student worker. Please Note: Candidates must be able to work between May 19th-August 7th. Housing and meal plan are included. Requirements: Manage the general activity of the TechZone Carry out duties as assigned at the TechZone Mentor and train new student workers at the TechZone Take an active role in creating documentation for tier-0 and tier-1 support issues at the TechZone Provide first level help desk and walk-up support to provide support of all UNIT supported systems. Consult with students, faculty, and staff on complex issues regarding Villanova technology and systems. Assist with computer problems and provide diagnosis and resolutions. Log calls utilizing TeamDynamix (TDX) ticket system. Additional Information: Physical Demands Summary: Light lifting, up to 50lbs Wage Rate: $15/hr Posting Specific Questions Required fields are indicated with an asterisk (). Are you currently a registered Villanova student? Yes No Are you eligible for work study? Yes No I don't know What is your availability? (days and times) (Open Ended Question) Have you ever worked on campus before? If “Y”, what department and semester/year? (Open Ended Question) Optional Applicant Documents: Required Documents Optional Documents J-18808-Ljbffr

Location: villanova-del-sillaro, IT

Posted Date: 11/16/2024