Biologist / Inside Sales Specialist ATCC - Italy / hybrid

Biologist / Inside Sales Specialist ATCC - Italy / hybrid Full-time Department: Commercial LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. About the ATCC ATCC, a not-for-profit organization, is the world’s largest biorepository holding a collection of over 4,000 cell lines, 70,000 microorganisms and providing GMP cell banks to the Biopharmaceutical community. LGC is the exclusive partner of ATCC in Europe and seeks to build awareness of the unique portfolio, grow revenues and ensure customers receive the materials in perfect condition. ATCC is the go-to provider of validated, authenticated biomaterials trusted by scientists worldwide. Exciting Inside Sales / Customer Service Role - Engage with People, Use Your Scientific Expertise Do you have a background in Life Sciences and want to elevate your career in sales? LGC offers an exciting inside sales opportunity to join our team, supporting the sales and distribution of our ATCC portfolio across Italy and other EMEA regions if needed. Your primary goal will be to drive sales growth by engaging with customers via phone or email and supporting our Core ATCC Team and Field Sales Personnel (FAS). This role offers a hybrid work model, allowing you to work 50% from our office in Milan and 50% from home. Key Responsibilities Manage inquiries, produce accurate quotations, and follow up to improve conversions Collaborate with sales teams to tailor responses for customer needs, especially for Italian tenders Provide first-level technical support and escalate issues when necessary Implement local strategies aligned with the EMEA sales and marketing plan Maintain service levels, act as a liaison between Order Entry and Customer Service, and use ERP systems and Salesforce to support sales Preferred Qualifications and Skills Educational Background : Degree in Life Sciences or a related field to Cell Biology Experience : Previous experience in sales or customer service, demonstrating a proactive approach to sales activities within a scientific environment is required Language Skills : Proficiency in Italian and English and communication abilities Strong organizational skills : Prioritization capabilities aligned with commercial activities Technical Proficiency: Experience with CRM systems and proficiency in Microsoft Office suite Our offer Comprehensive training and mentoring for a successful start Friendly, supportive, and dynamic Environment, vibrant team in an innovative, international company and diverse customers Career Growth in achieving sales targets and contributing to the success of the core ATCC Team Work-life balance through flexible and hybrid work models Open working culture that focuses on integrity, respect, passion and curiosity for future-oriented, creative solutions Permanent employment contract and attractive employer benefits Join our international team and drive our mission of 'Science for a Safer World' forward We are looking forward to your application in English . J-18808-Ljbffr

Location: sesto-san-giovanni, IT

Posted Date: 11/16/2024