Aviva
Motor Auditor - Vehicle Repair and Engineering
Job Location
London, United Kingdom
Job Description
Motor Auditor - Vehicle Repair and Engineering - Salary circa £47,000
Field/Home Based, travel required.
This is a great job for someone with expert Motor Damage Engineering knowledge, who is passionate about coaching and supporting others to continually improve performance for our customers.
Are you a best-in-class, ATA qualified Motor Engineer with great communication, diplomacy and motivational skills? Are you open minded, balanced and objective? Do you put individuals' development and business progress at the forefront of all interactions? If so, apply today!
The role will ideally be based in South East England & surrounding areas, and will include some travel to supplier sites and Aviva offices.
A bit about the job:
A key purpose of this role is to motivate appropriate Aviva and external supplier employees to make sustainable improvements in safety, quality and cost performance on motor accident repairs and total loss settlements.
This will include using your technical motor expertise to identify opportunities across Motor Repairers, Engineers, and Total Loss settlement teams. The role will be required to identify the development needs of the individual being assessed (often experts in their own right) and apply the appropriate coaching, training, best practice sharing and action planning to motivate them to embed sustainable improvements on all future claims that they manage. In turn, this will ensure ever improving alignment of performance to Aviva standards and requirements.
The role will also provide assurance and context to senior management, to enable more holistic change to be made.
The scope of the role will require technical motor knowledge across standard, prestige and commercial vehicles. The role will be required to prevent unsatisfactory (safety & quality) repairs from being carried out or released and the re-negotiation of the appropriate costs to balance the fairness to all parties involved.
As part of a team of 6 experts, you will share responsibility for the technical oversight and influence on around 200,000 customers claims with a spend in excess of £0.5bn.
Skills and experience we're looking for:
What you'll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alannah Burgess a call on 07391381173 or send an email to alannah.burgess1@aviva.com.
Location: London, GB
Posted Date: 11/16/2024
Field/Home Based, travel required.
This is a great job for someone with expert Motor Damage Engineering knowledge, who is passionate about coaching and supporting others to continually improve performance for our customers.
Are you a best-in-class, ATA qualified Motor Engineer with great communication, diplomacy and motivational skills? Are you open minded, balanced and objective? Do you put individuals' development and business progress at the forefront of all interactions? If so, apply today!
The role will ideally be based in South East England & surrounding areas, and will include some travel to supplier sites and Aviva offices.
A bit about the job:
A key purpose of this role is to motivate appropriate Aviva and external supplier employees to make sustainable improvements in safety, quality and cost performance on motor accident repairs and total loss settlements.
This will include using your technical motor expertise to identify opportunities across Motor Repairers, Engineers, and Total Loss settlement teams. The role will be required to identify the development needs of the individual being assessed (often experts in their own right) and apply the appropriate coaching, training, best practice sharing and action planning to motivate them to embed sustainable improvements on all future claims that they manage. In turn, this will ensure ever improving alignment of performance to Aviva standards and requirements.
The role will also provide assurance and context to senior management, to enable more holistic change to be made.
The scope of the role will require technical motor knowledge across standard, prestige and commercial vehicles. The role will be required to prevent unsatisfactory (safety & quality) repairs from being carried out or released and the re-negotiation of the appropriate costs to balance the fairness to all parties involved.
As part of a team of 6 experts, you will share responsibility for the technical oversight and influence on around 200,000 customers claims with a spend in excess of £0.5bn.
Skills and experience we're looking for:
- Highly experienced with expert and current knowledge in the motor repair and motor insurance industry, ATA accreditation is essential.
- A balanced mindset with strong relationship management and diplomacy skills.
- Commercially astute with excellent organisational skills.
- A 'self-starter' with the ability to work autonomously.
- A competent Audatex user.
What you'll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary circa £47,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva's.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer's leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Alannah Burgess a call on 07391381173 or send an email to alannah.burgess1@aviva.com.
Location: London, GB
Posted Date: 11/16/2024
Contact Information
| Contact | Human Resources Aviva |
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