Account Director, Retail

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

Bazaarvoice is looking for an experienced sales professional to grow, develop and retain a portfolio of key retailers in the French market. This is a hybrid role of driving new revenue with new prospects, up- and cross-selling with existing business, and driving retention with existing retail customers. This strategic role is at the core of Bazaarvoice value proposition.

• Pipeline generation to grow the revenue within existing accounts and generate opportunities with new accounts.
• Ability to manage and grow a territory with accurate and realistic forecasting.
• Working collaboratively internally with teams (marketing, customer success etc.) to align on client and Bazaarvoice goals.
• Partnering with internal regional and global stakeholders within the client to deliver clear ROI and build a joint plan to drive additional customer value and Bazaarvoice revenue.

• A retail franchise ‘CEO’. Somebody passionate about selling high impact e-commerce solutions to large retailers, who is adaptable and confident speaking at many levels within existing and new prospect accounts.
• Confident but not complacent in selling our industry-leading solution in a competitive marketplace.
• An exceptional relationship builder with the ability to work across departments on the client’s side and bring their teams together over a unified solution delivering excellent value for the client and a secure long term relationship for Bazaarvoice.

• 5+ years sales experience selling into eCommerce, digital or SaaS.
• Follows a proven sales methodology. We use an adapted version of MEDIC which we’ll give you full training on, but we expect knowledge and experience of a recognised sales methodology.
• Proven track-record of over achieving quota, and clear demonstrable experience of building champions in new and existing accounts.
• French and English speaker.

• A professional network within the French retail environment.
• Additional language skills.

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.