Customer Account Manager

We recognise that our employees are one of our most important assets. If you are looking for a fast-paced company and with a global brand and a strong UK presence that actively invests in its people, this is an excellent opportunity to work within a friendly, proactive successful team.

Role Details

Salary: £27,500 - £31,000

Bonus: Up to 10%

Location: Redhill - potential for agile working after 3 months - Office-based during induction and Location: Redhill, RH1 1RHX

Working Pattern: Hybrid working 3 days in the office and 2 at home

Contract type: 12 Month contract

About the role

An exciting opportunity has arisen for a number of Account Managers to join us to work within our Key Accounts Team. This role is directly responsible for the daily servicing and relationship management of either a large scale third party relationship (TPI) or several blue chip/Public Sector customers.

As the focal point of contact for your customers enquiries, ensuring they receive the expected high level of Customer Service the ideal candidate will be numerate and literate with excellent interpersonal and communication skills, both written and verbal. Day to day experience of excel is required.

The role includes ensuring your customers are provided with accurate invoices and reporting on a monthly basis in line with contractual requirements. You will need to proactively own and manage the resolution of all queries through investigation and liaison with other internal departments and third parties.

We have wide range of benefits and opportunities for career development including

• Contributory Pension of up to 15%
• Life Assurance
• Share Incentive Plan
• Capital Increase Share Scheme
• Gym membership - Fully subsidized Corporate gym membership
• Private Healthcare
• Private DentalCare

Qualifications / experience required

• Excellent communication skills both written and verbal. Ability to communicate at all levels.
• Experience in managing relationships
• High level of accuracy / attention to detail
• Working knowledge of Microsoft packages such as Excel

Diversity and Inclusion

One of our values is respect for each other. Creating an inclusive environment in which everyone

can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.

This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer