Customer Service Specialist (relocation to Greece)

Project : Mobile Operator Location : Athens, Greece (Remote) Relocation Package : 2 weeks of hotel accommodation Flight ticket (within the EU) Airport pickup Real estate agency fee covered Language Requirements : Italian : C2 Level (Fluent) English : B2 Level (Intermediate) Salary : Base Salary: 1,100 EUR Monthly (paid over 14 months) Performance Bonus: Up to 240 EUR monthly based on performance Working Schedule : Monday to Sunday, 09:00 AM - 9:00 PM (shifts within these hours) 40 hours/week About the Role : Join our team as an Italian Customer Service Specialist supporting a leading mobile operator. In this role, you will handle customer inquiries, provide troubleshooting support, and offer exceptional service, ensuring customer satisfaction in every interaction. Key Responsibilities : Respond to customer queries via phone, email, and chat Assist customers in troubleshooting issues with mobile services Provide solutions in a timely and efficient manner Follow up with customers to ensure satisfaction Requirements : Fluency in Italian (C2 level) B2 proficiency in English Good communication and interpersonal skills Basic computer literacy Benefits : Health Care and additional discounts Comprehensive Training : 2 weeks of training with certified instructors Career Development : Opportunities for professional growth Free online Greek language courses Social Initiatives : Participate in community and corporate responsibility events Modern Workspaces : Enjoy state-of-the-art facilities with relaxing break areas Join a Diversity-focused, Great Place to Work-Certified company Hiring Process : Application Review Language Online Tests Client Interview Documents Accepted : EU Citizenship Full-purpose & Specific-purpose Work Permit Card Certificate of Protection (refugees) Start your journey with us today and help customers resolve their issues while enjoying a flexible, remote role in beautiful Greece Apply now J-18808-Ljbffr

Location: abruzzo, IT

Posted Date: 11/18/2024