IT Apprenticeship

Brainboxes are opening its doors again for a passionate IT whizz, ready to kickstart their career through an apprenticeship!

As a Mircosoft certified gold partner, Brainboxes know how to deliver top-notch service to customers while maintaining excellent communications globally with their clients. Not only are they an expert in their field, but are also successful in training and developing apprentices! Your mentor throughout the apprenticeship once started in your position, so if you are looking to develop your skills and move up the ranks, look no further!

Throughout the apprenticeship, you will have a wide range of exposure to IT Support and Networking, the best of both worlds! This will allow you to become a confident technician and continue your growth through the business with additional courses alongside this. If you are someone who wants to push yourself to your best potential, Brainboxes will support you along the way, whats not to love?

Pizza days, extra holidays, and on-target bonuses are just a few benefits to name that are offered alongside the role. If this sounds like your dream role, dont hesitate, apply now!

In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Escalating and handling issues while answering customer queries over the phone
• Connecting a wide range of devices such as, third-party devices, networks including printers, labels printers and Brainboxes Ethernet
• Analysing network traffic via WireShark
• Install a wide variety of operating systems on computers, both Windows client and servers, as well as several Linux distributions

Full training and support will be provided by your workplace mentor and from the Baltic team.

Desired Qualities, Skills and Knowledge:

• Passion to develop learning
• Can work well in a team and independently
• IT enthusiast, build PCs, troubleshooting, etc
• Outstanding customer service and communication skills
• Grade 4/C in English and Maths or Functional skills equivalent

Salary, Hours & Benefits:

• £15,000 per annum
• Monday Friday 9 am 5 pm
• 20 days holiday plus 8 bank holidays
• Holiday increase with years service
• On target bonus
• Great working environment
• Pizza days
• Equipment provided in-office
• Progression onto the L4 Networking Apprenticeship

Your Training with Baltic:
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.

Next Steps:
If this sounds like the role for you, put in an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

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