Marketing Lead

Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative cloud-based solution leverages proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.

Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services are fully integrated into our cloud contact center solutions and are also accessible through APIs in multiple languages.

We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.

Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.

About The Role:

In the context of Diabolocom's expansion, our Marketing team is growing as well. We are looking for an experienced, dynamic, and innovative Head of Marketing to join our team and help drive our continued success within new markets, mainly the US and the DACH region.

Main Responsibilities:

1. Strengthen Diabolocom's marketing strategy to support its current presence in different markets.
2. Create a marketing and communication strategy to support expansion plans worldwide (USA, DACH).
3. Collaborate with the Sales and Product teams to produce materials and messages to support their work.
4. Redesign and implement Diabolocom's inbound client acquisition funnel.
5. Manage the Marketing team of 4 people: Marketing Specialist, SEO Specialist, Growth Hacker, and a Junior Project Manager.
6. Launch and monitor online and offline campaigns (Paid ads, cold emailing, etc.).
7. Bring an innovative vision to improve Diabolocom's brand awareness and lead generation.
8. Compile all the CRM automation, marketing, and sales tool data to extract valuable insights and track campaign performance.
9. Implement A/B Testing strategies to continuously improve our approaches.

About You:

1. Minimum of 5 years of experience in a Head of Marketing or Marketing Lead role.
2. A doer with a hands-on attitude.
3. Knowledge of the B2B & SaaS ecosystem.
4. Ability to find innovative solutions to drive omnichannel lead generation.
5. Constantly seeking new growth hacking techniques and tools, staying informed about the field.
6. Analytical mindset with a strong affinity for numbers, excellent proficiency in Excel, and a data-driven, results-oriented approach.
7. Mastery of marketing tools: HubSpot, Google Analytics, Lemlist, Apollo, etc.
8. Experience in enriching CRM data for commercial purposes.
9. Skills in data scraping and conversion rate optimization (CRO).
10. Technical expertise in cold email deliverability.
11. Experience in optimizing landing pages and prospecting funnels, including A/B testing tools.
12. Perfectly fluent in both French and English, spoken and written.

Big Plus:

1. Fluency in German, Spanish, or Italian.
2. Experience in the Telecom Sector or CCaaS sector.

Recruitment Process:

1. Call with a Talent Acquisition Manager
2. Case study
3. Google Meet with our CSMO
4. Final meeting with the teams at our office, including our CEO

What You’ll Enjoy at Diabolocom:

1. Work in a multicultural environment with colleagues from 5 different countries and 15 different nationalities.
2. Choice of daily equipment (Mac or PC, Android or iPhone, etc.).
3. Our offices are located right in the heart of Paris, just 100 meters from the Opera Garnier!
4. Remote work up to 2 days a week.
5. Team-building events: Ibiza, Porquerolles, Corsica, Marrakech… where to next?
6. Be part of a company at a key moment of its growth, with plenty of opportunities.
7. Join a team that is big enough to thrive but small enough to make an impact on the success of the organization.

Does this opportunity appeal to you? Let’s talk! We are curious people and can’t wait to meet you!

At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.