Technical Manager

Join our growing business as a Technical Manager

We are looking for an experienced and driven individual looking for a career to join our family run business in the private water industry. We are a small team that are looking for a new role with a niche skillset to allow the business to progress forward.

We design, install, and maintain private water systems where mains supplies are either not available, cost effective or if a private supply is simply preferred. Our customer base includes domestic, commercial, and agricultural and we operate on a variety of different sites and locations. We work in all aspects of private water systems including many different types of treatment, pumps and control systems. Our office is based between Bideford and Holsworthy, and we work right across Devon, and we also branch into Somerset and Cornwall and beyond. We specialise in supplying top quality and reliable private water systems and pride ourselves on our customer relation.

We are seeking a Technical Manager to handle the day-to-day running of the business. To manage the engineers on the road, assisting in any support they need and making decisions accordingly. Also, supporting the administration staff in the office to enable smooth running and being advice for customers in technical enquiries. As well as this, the role will also be responsible for attending any emergency breakdowns during the week.

This will alleviate the engineers to carry out scheduled work and give a better, more responsive service to our existing and new customers. Therefore, the role incorporates a split role between admin and practical and having experience within both desk-duty and hands-on is required. Once the role is established and assisted the business to grow, the role will be become full time office based.

Experience in water engineering is ideal but we find that plumbing, electrical, mechanical, or maintenance have transferable skills that work well. A positive attitude to work, ambition and drive are an absolute must for the position. The role is a key working part within the business and having a high work ethic and a hardworking mindset would be a positive attribute. The onsite role itself can be physically active, so fitness is key as well. The emergency breakdown mobile phone will also be shared on a weekly basis, being available to answer telephone calls out of hours from Monday to Thursday evening. Both lone and team working are required, and in depth inhouse training will be given in all aspects of the role. The candidate must also hold a full clean driving licence.

The starting salary will be dependent on the individual candidates’ skills and is reviewed regularly on employee improvements. Working hours are 8am-5pm Monday to Friday and overtime is available. We offer plenty of benefits and are always striving to offer our employees more.

We look forward to welcoming a new member to our team.

Required Skills:

·Technical: in-depth knowledge of all elements of our services

·Problem-solving: strong troubleshooting skills to address technical challenges

·Self-management: ability to manage your own van and jobs, within certain timescales, with support from higher management

·Communication: ability to communicate information clearly to management, fellow employees and customers

·Customer service: friendly, polite attitude to customers and colleagues alike

·Professionalism: giving customers your best possible service, representing AquaTech values

·Personality: a hardworking, driven and ambitious work ethic to support AquaTech goals

Work Benefits:

·Uniform/boots/wellingtons

·Protective clothing/equipment

·Company van

·Tablet provided for software

·Tools/electrical equipment

·Training

·All existing relative qualifications/memberships to be renewed and paid for

Personal Benefits:

·28 days paid holiday (including bank holidays)

·2 days paid sickness

·1.25% overtime rate

·Paid breaks (1 x 30 minute and 2 x 15 minute)

·Bi-annual team bonus scheme

·Regular individual KPI bonus scheme

·Company pension scheme (after initial 3-month employment)

·Healthcare scheme (after initial 3-month employment)

·Gym & spa facilities

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Additional leave
• Company car
• Company pension
• Enhanced paternity leave
• Free parking
• On-site gym
• Private dental insurance
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday
• Overtime

Work Location: In person