Store Director

STORE DIRECTOR

LUXURY LADIES & MENSWEAR

KNIGHTSBRIDGE

£120K- £125K + Bonus + £10K Clothing Allowance

A new exciting opportunity is now available for an experienced high-end

LUXURY FASHION STORE DIRECTOR for a highly regarded global luxury LADIES & MENSWEAR designer brand.

The two floor stunning boutique has an outstanding reputation in the industry to uphold, selling exquisite designed ladieswear, menswear, MTM, Leather goods, Accessories, Shoes, Fragrance & Beauty with its own onsite tailors.

Our client is a global luxury designer brand whose designs are revered by their competitors and their UHNW clients of celebrities, royal families, and dignitaries. It is a great time to join this expanding brand with a strong creative direction and investment for the future.

As the Store Director you have to achieve an enhanced level of clientelling, service and sales in line with the ambitions of the store and ensure that every client has an exceptional and unique experience by providing the highest standards of service. The importance of a commercial, strategic, and people development driven manager is crucial.

The role:

Reporting to the Global Retail Director and responsible for an Assistant Store Director, Ops Manager, 3 tailors, 5 back of house, and 15 Senior/Sales Consultants.

Prominent figure on the sales floor, leading the team with a collaborative approach

Representing the Brand inside and outside the store. Attending network events to foster new business / client relationships

Attending international fashion shows

Attending business and buying trips to Paris and Milan when required

Creating a forward planning strategy for sales and team development to ensure the stores continues success.

Providing constant feedback and solving any difficult scenarios as and when they arise

Motivate and inspire the team to deliver the ultimate service experience

Coach and develop the team to ensure and maintain the shopfloor to a luxury standard, anticipate clients specific needs by driving and shaping the hospitality journey

Being able to drive business priorities (achieving monthly and yearly turnover and quality KPI targets set by the brand), embodying a culture of consistent clientelling and exceptional service

Have a thorough understanding of all operational procedures and systems, ensuring the store operations are perfectly followed to enable the team to perform at their best on the shopfloor.

Feedback to head office, stakeholders, and global retail management team on store performance in terms of sales, merchandising and actions plans to elevate the client experience

Ensuring the quality of the data collected

Making sure the team is following up on potential and existing clients

Ideal Candidate:

5 yrs+ experience as a high end Luxury Fashion Store Director / Manager

A leader who leads from the front - able to lead and excel when under pressure

Must have gravatas, confident, a great ambassador for the store, with great communication skills for all levels of personnel

Client centric whilst driving sales

A creative thinker able to ‘think outside the box’ to drive commercial ideas and solutions

Evidence of commercial management - knowing and able to analyse KPI results and make decisive action plans for the business and team performance.

Very organised ensuring all operations and areas of back of house runs smoothly

Adaptability, fearless curiosity, being able to flex into different areas where required and embrace new challenges

Security conscious minimising stock loss at all times

A calm and confident approach, with a strong sense of responsibility

Super organized and efficient

Must naturally have an eye and attention to detail with store and team presentation

A passion for managing, developing, and coaching teams to success

Knowledge or experience of selling luxury men’s MTM is desirable but not essential

Must be well groomed and styled to represent the brand.

Additional to the basic salary is :

£10K Clothing allowance, medical cover, contributory pension, Bonus

Please email CV’s to cv@otbrecruitment.com or call direct on 07815939515

Only successful candidates will be contacted.

Please only apply if you have ‘The Right to Work’ in the UK