1st Line Service Desk Analyst

Chroma are looking for multiple 1st Line Service Desk Analysts to join a growing environmental services company at their Warrington site as they continue to evolve and push for sustainability. As a 1st Line Service Desk Analyst, you will be responsible for carrying out both 1st line support duties, providing excellent communication and customer service to stakeholders. Offering up to £25K and a rotational bonus, the successful candidate will have an aptitude for working with a wide range of applications and systems.

The company itself recycles a wide range of metals across the UK and Europe as they look to increase sustainability. With excellent career progression opportunities, this a great opportunity for a 1st Line Service Desk Analyst to join a growing team! You will be the first point of contact for users seeking technical assistance via phone, email, or ticketing system.

Benefits of the1st Line Service Desk Analyst role include excellent bonus scheme, 25 days holiday, cycle to work scheme, Perkbox savings, and more!

Essential skills/attributes:

• At least 1 year of experience in 1st Line/Service Desk support role
• O365, Active Directory, and VoIP experience
• Networking knowledge or experience
• Excellent communication and customer service
• Enthusiastic and highly self-motivated

Desirable skills:

• Citrix knowledge/experience
• Cyber security experience

If you are interested in this position, please apply below

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Location: Westbrook, GB

Posted Date: 11/21/2024