Global Meetings Coordinator

“I can succeed as a Global Meetings Coordinator at Capital Group.”

As a Global Meetings Coordinator, you’ll work with our team of professionals located in our Los Angeles, California office responsible for supporting internal meeting scheduling needs at Capital Group by managing daily workflow and providing seamless meeting coordination and business support.

The Meetings Team is responsible for providing exceptional customer service to global internal customers for meeting support services by identifying, analyzing, and resolving business issues related to meeting scheduling, food operations, and technology via phone and chat across different time zones. You’ll participate in department projects providing innovative solutions, working collaboratively ensuring project goals are met. You’ll work to retrieve, generate, leverage, and analyze data for reporting across multiple lines of business to provide updates, answer questions and issues, and identify opportunities to improve service, department processes, and effectiveness. You will provide administrative support to the area’s Manager and the whole of the team. You will follow work to ensure that your Team’s mission to provide key support that will ensure that internal and vendor relationships on program changes or project work and partner with other lines of business such as Global Business Services Information Technology, Enterprise Change Office, and business leaders are met.

“I am the person Capital Group is looking for.”

• You have high service orientation, and integrity and take ownership of work.
• You can work collaboratively in a challenging environment with the awareness that meeting timelines and team’s objectives are paramount the success of your team. You’ve fine-tuned your communication skills to influence a variety of personalities.
• You are comfortable in an ambiguous environment, providing clarity and simplification where needed and assuring global processes are executed to serve local needs.
• You have strong critical thinking skills and can approach problem-solving with a holistic and systems thinking mindset.
• Your curiosity allows you to support the team in a manner that adds value in service and in streamlining tools and processes and executing project plans across the broader business and organization.
• You have a propensity to thrive in an environment that calls for leveraging and learning new software and/or technology tools that will enhance your team’s overall productivity.
• You have a working knowledge of Microsoft Office and you’ve used Excel to store, present, process, and analyze data. Experience with other relevant software (EMS, videoconferencing, project management tools).
• Possessing a bachelor’s degree, along with 5 years in Workplace Experience, office management or hospitality are highly desirable.

Southern California Base Salary Range: $76,383-$122,213

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

*Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.