Account Management Assistant for Virtual Coworker (Home Based Full Time)

Job Description Client Check-ins: Regularly check in with clients to ensure their needs are met and address any concerns. Lead Generation: Take initiative and create sales leads and pipeline Customer Service: Handle customer service questions confidently and professionally, primarily over the phone. Client Calls: Take client calls when the Account Manager is out of the office. Communication: Manage texting, emailing, and follow-up communications. Live Chat Assistance: Assist with the live chat feature to answer customer questions in real-time. Administrative Support: Assist with other administrative activities such as maintaining Google Sheet trackers and creating presentations and spreadsheets. Other Duties: Perform additional tasks as needed to support the Account Manager in their daily activities Skill Set Proven experience as an Sales Assistant or similar Strong organizational and multitasking skills. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and Google Workspace. Ability to work independently and as part of a team. Strong problem-solving abilities and attention to detail.