Audio/ Visual - AV Account Manager

In business since 1972, ESC helps building owners and facility managers enhance building performance by planning and integrating intelligent solutions to optimize comfort, security, life safety, energy efficiency and audio/visual technology. We have built a reputation as a leading-edge provider of state-of-the-art technology solutions with the highest level of customer service. If you want to work for a reputable company that provides opportunity for personal and professional growth, we encourage you to apply.

Responsibilities:

• Focus on prospecting directly to new clients and supporting the needs of existing clients.
• Establishing and maintain client relationships
• Develop and implement plans to take advantage of all A/V project sales opportunities.
• Perform business development activities that result in revenue for the company
• Cross-sell with other ESC divisions' account managers as appropriate.
• Effectively perform needs assessments, develop sales proposals, estimates, specifications and presentations.
• Work collectively with operations, administration and other inside/outside resources as needed to obtain the sale.
• Follow through on sold projects to ensure satisfactory completion, and conversion to service agreements and labor hours.
• Ensure a smooth sales-to-operations turnover, monitor progress and assist in resolving installation, collections and other client satisfaction issues as required.
• Develop and build long-term relationships with clients, vendors and peers.
• Focus on client retention and satisfaction/loyalty.
• Manage A/V sales leads and grow assigned customer accounts
• Achieve/Exceed assigned yearly quota with gross margin goals
• Develop and implement plans to take advantage of all sales opportunities for assigned customers
• Works on team sales projects with other sales team members as assigned by management
• Effectively review bids, follow up on sales leads, develops sales proposals, estimates, specifications and presentations
• Ability to do a design/build projects from customer requirements or existing equipment replacement
• Ability to do strategic Account Management through maintenance/service contracts
• Coordinate cross-selling to existing ESC security/AV customers by getting contracts so that we can do a warm transfer by introducing our other divisional business units
• Ability to travel locally and coordinate / present technical information related to A/V to customers and end-users
• Support sales promotion campaigns for customers

Why ESC?

• Competitive salary
• Health/Dental/Vision insurance
• Health Savings Account
• Life Insurance, STD, and LTD
• 401k with Company contribution
• Paid Time Off
• Extensive training and career development

We are a company with pride in our culture. We have a casual dress code, friendly environment, employee appreciation events, and more! A lot of our hires come from word-of-mouth because we have a strong reputation in the industry. If you have heard about us and are curious to learn more, please reach out! Passive candidates are encouraged to start the conversation with us for future opportunities as well.

ARE YOU READY TO JOIN OUR TEAM??

Location: West Hartford, CT, US

Posted Date: 11/21/2024