Staff IT Engineer

Responsibilities: Configure and manage Intune features like Configuration Profiles, Compliance Policies, and BitLocker encryption. Application Deployment and Management: Deploy and manage various applications across different platforms (Windows, iOS, Android, macOS). Individual will be an important member of the Global IT End User Computing team with collective accountability to availability & performance. Able to thrive in a fast-paced environment, ability to be agile and pivot frequently with rapid changes in business & functional demand. Works on complex assignments where problem solving requires in-depth evaluation of varying factors and practices/procedures must be determined. Strong experience with PowerShell scripting is essential for automating processes and managing system configurations. Proficiency in mobile device management tools like Intune is required. Experience with Service Now and its various integration points. Responsibilities include coordinating and executing the installation of client and department specific applications and systems. This involves creating, managing, and maintaining software deployment packages and operating systems. Ability to troubleshoot complex end user endpoint issues within an enterprise context after initial triage by other teams. Must have operational experience collaborating with cross-functional teams on global security initiatives, along with a comprehensiveunderstanding of endpoint security (laptops, desktops, mobiles, etc.) Manages projects, ensuring timelines, milestones, resources, budgets and documents are adhered to. Exercise judgement in selecting appropriate methods, techniques, and evaluation criteria to achieve desired results. Improve both internal and external working relationships and establish networks with key contacts outside ones area of expertise. Collaborate with IT and business projects, working alongside team members and other cross-functional teams (EUS, Lab IT, Information Security). Participation in a follow-the-sun on-call rotation is expected. Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs. Requirements: Minimum 8 years of relevant work experience. Articulate and persuasive oral and written communications skills. Exceptional analytical, strategic thinking and problem-solving abilities with focus on customer service. Ability to work independently with minimal supervision or guidance. Capable of identifying and executing process improvement initiatives. Experience managing SCCM and Intune. Proficiency in scripting and programming languages such as PowerShell or Bash. Advanced proficiency in Active Directory and Azure environment including OS provisioning, software packaging, image management, and working with GPOs and configuration profiles. Extensive knowledge of developing and managing desktop operating systems (Mac and Windows versions) Strong experience with Windows Server. Working knowledge with the following would be highly desired. JAMF Apple Management. AWS Workspaces, Microsoft Azure Services, Virtual Apps and Desktops. Understanding of AWS infrastructure and services. All listed requirements are deemed as essential to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities. Preferred Education / Skills: Bachelors degree from an accredited college or university or equivalent work experience Microsoft certifications AWS certifications Jamf certifications Service Now accreditation ITIL Foundation

Location: bangalore, IN

Posted Date: 11/22/2024