Assistant Night Manager Season 2025 - Splendido, a Belmdon Hotel

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection. We are looking for an Assistant Night Manager for the next season (spring/summer 2025) to join our Front Office team. The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community. Reports to Front Office Manager. Main duties & responsibilities: Deal with all Front Office operations (check in; check out; escorting; cashier operations; guests’ care) according to Belmond policies, procedures and compliance with our code of conduct. Daily closure, cashier check for all hotel venues, accounting reports, posting control, providing data to statistics and local government institutions. Assist with all guest’s requests. Handle emergencies according to procedures. Requirements: Fluent in English and Italian; a third language preferred. Previous work experience in the same position in 5-star hotels. Knowledge of hotel management software such as Infor HMS or others, Microsoft suite. Passion for service and ambition to grow professionally. Other requirements: Effective and punctual written and verbal communication to update relevant colleagues and department. Ability to work together united within a group whilst showing respect and willingness to share information and skills. Willing to continuously develop oneself. Accuracy and precision in all duties and checks carried out. Demonstrates a sense of urgency and takes ownership of tasks and responsibilities. Ability to deal with multiple tasks and alter behaviour/priorities as changes occur while remaining calm in pressurised situations. Benefits: We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 3, Assistant Night Manager. Start date: April 2025 to End date: November 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path. Monthly gross salary around €2,200, separate payslip for 13°, 14° and TFR. Monthly welfare incentive based on quality goals welcome bonus. Accommodation in our staff house including breakfast. Bus ticket as benefit for the contract period; staff canteen. Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages. About Belmond: Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace. Location: Italy, Portofino Department: Front Office & Guest Relations Experience: Mid-Senior level J-18808-Ljbffr

Location: portofino, IT

Posted Date: 11/22/2024