HR & People Lead – Maternity Leave Contract

Are you an experienced operational leader with a passion for fostering a positive company culture and developing talent? If so, apply today to join Express Recruitment as their new HR & Operations Coordinator where you’ll drive a wide range of people and operations functions, from employee relations and recruitment to driving training and development initiatives.

You’ll also be pivotal in shaping our company culture through team-building activities, mentoring colleagues at all levels, and strategising with directors to create innovative incentives and initiatives to drive results in a high-performance working culture.

Express Recruitment are highly quality focussed; therefore, you will also ensure operational compliance with REC and government regulations and support audit processes as required. If you’re ready to make an impact by improving performance, ensuring compliance, and creating a supportive and growth-oriented workplace, we’d love to hear from you!

This position is initially offered as Maternity Leave cover on a Fixed Term Contract until May 2026.

Responsibilities include

• Oversee hiring and onboarding processes to include offer management and induction
• Design, develop, and deliver training programs and tailored plans at all levels and regularly update training material
• Collaborate with managers to identify employee training needs and monitor and improve performance particularly in sales targets and billings
• Conduct group workshops, coaching sessions, and provide ongoing support through 121s and performance appraisal process
• Foster a positive company culture by promoting initiatives, incentives, and strategies that align with the company’s mission, vision, values, and reinforce desired behaviours
• Work with PA to lead team-building activities, Christmas events, quarterly socials, and charity initiatives and sit on the Employee Engagement Committee
• Collaborate with directors to chair team meetings and deliver key announcements
• Manage HR record keeping using HRIS to include absenteeism and leave management
• Support employee relations and offer guidance to employees and managers relating to disciplinary, grievance and disputes

Additional quality and compliance responsibilities:

• Support inspections related to both REC and government regulations and ensure the required standard is upheld in daily operations
• Assist with complex candidate compliance and background checking on behalf of recruitment agency clients
• Work with PA to spot-check compliance and assist with audit escalations
• Collaborate with directors to handle grievances and disciplinary processes related to quality issues with employees of all levels
• Work with PA to monitor health and safety measures and maintain a compliant workplace

Requirements

• Proven leadership experience within sales operations, office management, or HR essential
• Experience managing performance in a sales-driven environment advantageous
• Strong communication, leadership, coaching, and interpersonal skills essential
• Strong organisational skills with the ability to manage multiple projects essential
• Proven experience delivering training highly desirable
• CIPD Level 5 or 7 certification or equivalent HR qualifications highly desirable
• Previous recruitment agency experience or understanding of REC and government legislation advantageous

In return you will receive

• Competitive basic salary for the Maternity Contract
• Potential future permanent opportunities
• 35 days holiday (including bank holidays)
• Reduced working hours at Christmas
• Commuter benefits such as travel pass or car park season ticket
• Contributory pension scheme from day one
• Quarterly team building events paid for by the company
• Regular 121 time for ongoing development
• Regular reviews with clear career progression path from day one
• Full time working from the office
• Social culture (pay day breakfast, dress down Fridays, workiversary lunches, summer socials, etc)
• Funded qualifications if applicable with cash bonuses for upskilling

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Salary: c£30,000 - £37,000 Per Annum DOE

Basis: Fixed Term Contract until May 2026, potential to extend

Location: Nottingham City Centre

Hours: Monday to Friday 9:00am – 5:30pm, Part time hours will be considered on application