E-Commerce Merchandising Assistant

About us :

Papersmiths is the shop of your stationery dreams! We specialise in stationery and paper goods, bringing together the goods to inspire and the tools to create. Alongside our own best-selling range, you'll find our handpicked favourites from designers and makers across the globe. Our flagship store is on Pavilion Road, Chelsea, a five-minute walk from Sloane Square station. You'll also find us at Wolf + Badger on Berwick Street, Soho, and nestled in the North Laine in Brighton.

The Role :

The E-Commerce and Merchandising Assistant’s role is to ensure that our products are uploaded to our systems and presented to engage and convert our customers. The E-Commerce and Merchandising Assistant will be responsible for uploading products to our system following our processes, assisting with the online product content (imagery, tags and copy) and supporting other content and merchandising tasks as required. This role will support the Marketing Manager and Merchandiser with the day-to-day running behind the scenes, assisting with the upkeep of our store merchandising, and checking that all product information is accurate. The ideal candidate will be detail-oriented, show initiative, and bring a good balance of independent spirit and teamwork, efficiency, drive and positivity to the business.

This role would suit a recent graduate or someone with prior experience in a buyer's or merchandiser's administrative role now looking for part-time, flexible hours.

Hours: 20-30 per week

Role type: Permanent

Start date: November 2024

Salary: £22,000 - £24,000 per annum dependent on experience and hours

Duties include:

• Setting up new products on our system, ensuring alignment with the product launch schedule
• Coordinating with the Merchandiser, Marketing Manager, Operations Manager and online team to ensure timely receipt of all necessary assets
• Facilitating the sample process by collaborating with suppliers to schedule sample deliveries for photography
• Keeping the product catalogue up to date, managing out-of-stock and outdated products as needed
• Assisting in setting up promotions, sales, and offers
• Identifying and resolving any product and inventory issues promptly
• Supporting our Merchandiser in inventory management and stock distribution between our stores and HQ
• Creating and uploading POs to Lightspeed
• Identifying, resolving product delivery discrepancies
• Keeping track of delivery dates and following up on late deliveries
• Liaising with suppliers as required
• Keeping order spreadsheet up to date
• Updating images and copy on our e-commerce website
• Adding tags to products

We're a small business, so a willingness to help in other areas of the company on an ad hoc basis is a plus.

Skills Required:

• Proficiency in Microsoft Office, with solid knowledge of Excel
• Strong organisation skills
• Able to work independently
• Excellent communication skills
• Right to work in the UK

Bonus skills:

• Experience using image editing software such as Canva, photoshop or equivalent
• Experience with the Shopify platform
• Experience with Lightspeed or similar POS
• Experience in dealing with suppliers

What to expect from Papersmiths:

• Guides and knowledge of stationery will be given to the successful applicant
• We offer full training in our systems, from Lightspeed and Excel to Shopify
• An excellent work-life balance in a small, people-focused business
• Flexibility on work location - remote, London, Brighton
• Flexibility on hours
• Monday – Friday, no weekends required
• Staff discount

Work Location :

This role is primarily remote, although you are required to work in workspaces in London or Brighton twice a month with our Merchandiser and Marketing Manager. Travel to the further location is paid for with a lunch allowance

Onboard training will take place in person over the first two weeks.

Remote work :

• Although working from home, you must ensure a comfortable and quiet home working environment with an excellent internet connection and can take and make calls without distraction
• Equipment is not provided, and you must have access to a laptop or desktop

This is a permanent, part-time role that involves remote work.

To apply, please send your CV and cover letter to Alli at jobs@papersmiths.co.uk. Please include the job title E- Commerce + Merchandising Assistant in the subject line.

Deadline: 30th November 2024

Interviews will commence from the 12th November 2024.