Regional Director of Sales

City, State:
Denver, Colorado

Salary Range: $110,000-$130,000

The purpose of a REGIONAL DIRECTOR OF SALES is to provide sales support and leadership, sales training and mentoring, strategic development, and brand resources to a select portfolio of hotels. This should be done in a way to maximize profits and to adhere to the guidelines set forth by Stonebridge Companies and hotel brand standards.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Work cohesively with the sales teams and General Managers at each hotel to assist them in capturing group business in all segments and corporate transient business. Make sure sales leads through various online networks and sources are being handled in an efficient manner. Monitor visits to local businesses in their markets and ensure proper prospecting and cold calling are being accomplished.
• Monitor the Sales Pro system to make sure solicitation calls are properly documented as well as account information, contracts, correspondence, and emails are accurately captured.
• Evaluate promotional events, trade shows, community, and industry events to make sure attendance produces the proper return on investment.

• Perform the required job functions with a high attention of detail and efficiency.

• Organize, prioritize and follow-up with a sense of urgency.
• Assist with settings sales strategies to achieve overall property goals for both rate and occupancy.
• Understand the hotel's operations, including room types, meeting capacities, services, features and benefits for assigned hotels in your territory.
• Review the STAR reports on a weekly basis and create action plans as necessary.
• Communicate with Revenue Management and GM to ensure that pricing is appropriate and adjust selling strategies as needed.
• This person should have the ability to provide sales strategy to exceed revenue goals and ensure these strategies are being executed by the sales teams in each market. Must be innovative and gregarious and at home when interacting with people.
• Maintains regular attendance and is consistently on time.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Associate demonstrates ORGANIZATIONAL SUPPORT

• Observes and adheres to safety and security procedures, promoting a safe work environment.
• Ensures new hires complete new hire orientation.

Associate demonstrates INITIATIVE

• Seeks out new assignments and assumes additional duties when necessary.

• Able to reach effective solutions, poses good questions, consults helpful resources, and does not stop at the first answer he/she comes across.

Associate demonstrates exemplary DEPENDABILITY / RELIABILITY

• Can be relied upon regarding task completion and follow up.
• Ensures work responsibilities are covered when absent.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes ownership of all work performed and communicated.

• Completes tasks on time or notifies appropriate person with an alternate plan.

Associate demonstrates acceptable PRODUCTIVITY standards

• Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
• Assists department in exceeding productivity standards.

Associate demonstrates effective PROBLEM SOLVING

• Identifies and resolves problems in a timely manner, using intuition and experience to complement data.
• Gathers and analyzes information skillfully.

Associate demonstrates WORKPLACE RESPECT to all associates

• Demonstrates knowledge of EEO policy and promotes a harassment-free environment.
• Shows respect and sensitivity for cultural differences.
• Able to build morale and group commitments to achieve goals and objectives.

Associate demonstrates effective ORAL /WRITTEN COMMUNICATION

• Practices attentive and active listening with all employees.
• Listens without interruption and gets clarification.
• Actively participates in meetings, contributing ideas to improve the company and hotels.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Solicits feedback to improve service.

• Personally demonstrates a commitment to customer service by anticipating and responding promptly to guest needs and making sure his or her direct reports do the same.

Associate demonstrates effective FINANCIAL MANAGEMENT skills

• Monitors and controls hotel sales costs.
• Determines effective ROI for any advertising or sales expenditures.

Associate effectively MANAGES PEOPLE

• Provides regular performance feedback and proactively addresses performance concerns of staff.

• Develops sales team so that successful customer service scores are achieved.

EDUCATION AND EXPERIENCE REQUIREMENTS:

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

A high school diploma or general education degree (GED); college level sales / marketing classes or Business Degree preferred.

4 to 6 years of hands-on experience as a Director of Sales with multi-property experience preferred; or equivalent combination of education and experience.

QUALIFICATIONS

• Ability to read, analyze and interpret common financial reports and legal documents.
• Ability to respond to common inquiries or complaints from customers.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Proficient use of Sales Pro.
• Strong working knowledge of MS Word is required, specifically Excel. Experience with automated accounting systems is preferred.

WORK ENVIRONMENT

The work environment normally entails the following:

• Primarily indoor work environment

• Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS:

Ability to sit more than 75% of time.

Ability to lift weight or exert force up to 10 pounds.

Must be able to make sales calls 50% of the time.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Location: Glendale, CO, US

Posted Date: 11/22/2024