Residential and Community Based Operations Executive Director

Are you interested in working for a company that makes a difference? If so, Keystone Human Services has an exciting opportunity for a Residential and Community Based Operations Executive Director. This is a hybrid position based out of Harrisburg, PA but requires routine, ongoing travel to different states.

The Residential and Community Based Operations Executive Director primarily oversees Intellectual Disability services and supports the business development efforts of Keystone Human Services. This includes overseeing and supporting the transition and day-to-day operations associated with acquisitions as needed. This role will also provide operational leadership in existing Keystone Human Services Divisions as assigned.

Responsibilities include but are not limited to -
• Maintains thorough knowledge of and is content expert on primary service lines where expansion is most likely to occur.
• Builds relationships with other providers through conferences, committees, etc. to facilitate growth and new partnerships.
• Supports business development activities including providing local, on-site, executive level operational leadership during a merger or acquisition.
• Supports and onboards new leadership in the service area.
• Performs various management roles for other Keystone Human Services' Divisions as directed by the Vice President of Operations and Business Development.
• Assists with the exploration and due diligence of business development opportunities.
• Establishes and maintains relationships with government entities, development agencies/organizations, Managed Care Organizations (MCO) and other potential funders in collaboration with senior leadership.
• Research and monitors RFP offerings and supports the process for proposal selection and proposal writing.
• Ensures the planning, coordination and development of services aligns with established organizational goals and processes and philosophy of support.
• Assures compliance with relevant regulatory and legal requirements.
• Develops and facilitates timely and effective communication of relevant information with appropriate personnel.
• Maintains ongoing communication with Leadership regarding assigned service line operations.

Requirements -
• Bachelor's degree in relevant field. Advanced degree preferred.
• Ten (10) years progressive management experience overseeing Intellectual Disability residential services.
• Experience leading or working in Intellectual Disabilities operations required.
• Supervisory and demonstrated management skills required.
• Experience developing and implementing plans for operational infrastructure of systems, policies, processes, and teams a must.
• Excellent communication, influencing and relationship-building skills.
• Highly developed teamwork skills, commitment to working collaboratively across departmental boundaries to achieve goals and build cohesiveness, while valuing individual perspectives and contributions.
• Computer proficiency in MS Office and able to learn other software as needed.
• Ability to pass required background checks and clearances.
• Valid driver's license.
• This role will require routine travel across the country ranging from a couple days to a few weeks at a time as needed.

Keystone Human Services is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.