Admin - India Remittance & Cash Ops {Payments & Accounts Receivable}

AboutUs: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outsideof Japan, the bank offers an extensive scope of commercial and investment banking products and servicesto businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ FinancialGroup, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over360 years of history, the Group has about 120,000 employees and offers services including commercialbanking, trust banking, securities,credit cards,consumerfinance, assetmanagement, andleasing. The Group aims to be the worlds most trusted financial group through close collaboration among ouroperating companies and flexibly respond to all the financial needs of our customers, serving society, andfostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, andNewYorkstockexchanges. Formoreinformation,visit https:// www.mufg.jp/english MUFGGlobalService PrivateLimited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG havingoffices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre ofExcellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operationsetc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next18-24monthswhile servicing MUFGsglobal networkacrossAmericas, EMEAand Asia Pacific AbouttheRole PositionTitle :Administrator CorporateTitle: Administrator Reportingto:VicePresident Location:Mumbai / Bangalore Job Profile PurposeofRole: Responsible for supporting business team in execution of functions related transaction processing, timelyresponse to queries raised, record maintenance, reconciliation, follow internal and regulatory proceduresand liase with otherinternalstakeholderstoensure smoothprocessing of transactions. Main Responsibilities Strategic: Demonstrate and achieve high level of accuracy and proficiency in handling customer transactionsand co-ordinate withall relevantdepartmentstoensure timelysettlement oftransactions. Financial: N/A Customer: Deliverahighqualityofservicetoenhancethefunction'sreputationandmeetcustomer'sexpectations. Work in partnership with CSD & front teams without compromise in Compliance and procedure towardssupporting customerrequests forprocessing ina timely manner. Bethefirstpoint of contactonsimpleenquiriesandescalatetoappropriateauthority. Workinpartnershipwithexternalcounterparttoshareinformationinordertoresolveanyenquiries. Updatestatusofpendingdocuments andsendsuitable correspondenceanddofollowupwithcustomers People: N/A Other / Control: Support the Department Head in ensuring a high level of customer service is adopted by all members oftheteamand escalateany unresolved itemsimmediately. Ensure that all transactions under own area of responsibility are processed, confirmed and settled ina timelyandaccurate basis,inaccordancetoset procedures. Reviewthatperiodic KYCcheckhavebeenperformedandescalatedappropriately Proactivelyinvolveinalertresolution Maintaingoodworking knowledgeofindustry trends,products,relevant lawsandregulations. Adheretoallcompanypolicies aswellasguidelines. Providesupporttotheteam by assistingindaytodayworkingofthe Department Assistcustomersinresolvingqueries pertainingtotheiraccount. TimelysubmissionofStatutory,internal andMISreports Escalateanyunresolvedcomplexenquiriestomore experiencedmembersoftheteam. Completeadministrationactivitiesincludingbutnot limitedtofiling/storageofdocumentationanddataentry CandidateProfile Skills&Knowledge: Minimum 2-3years ofexperience Strong PCskills (MSOffice). Soundknowledgeofthedeposit operation. Goodinterpersonalskillstodealcourteouslyandeffectivelywithothers. Goodunderstandingofbasicbanking products. Understandingoflocalrelevant regulations. EqualOpportunityEmployer: TheMUFGGroupiscommitted toprovidingequalemploymentopportunitiestoallapplicantsandemployees and does not discriminate on the basis of race, colour, national origin, physical appearance,religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition,sexual orientation, genetic information, or any other protected status of an individual or that individual'sassociates orrelatives,oranyotherclassificationprotected bythe applicable laws.

Location: bangalore, IN

Posted Date: 11/23/2024