Digital Account Manager (Marketing Agency)

Role: Digital Account Manager

Location: Guildford – Tuesday and Thursday in the office with the option to work the other 3 days from home

Start date: ASAP

The Opportunity

This is a fantastic opportunity for anyone looking to move away from a London agency or someone that is based in Surrey.

Are you a Digital focused Account Manager or a Senior Account Exec looking to make the next step in your career? Do you have 1+ years’ experience in a similar role, and high-quality communication skills for managing and driving multiple internal/external stakeholders, keeping them updated on a variety of touch points day to day? If this sounds like you and you would like to hear more about the role and agency, then please read on…

We work with some huge FMCG brands and have developed a strong niche designing and building web and mobile-based promotional solutions.

The Digital Account Manager’s responsibilities will primarily be to support an established account team across multiple accounts and brands that the agency represents. Not only will you help service the day-to-day requirements of the account, you will also be responsible for supporting new business initiatives and pitches. You will have experience in digital, technology and social media activations as well as a love of working in and solving digital challenges.

We will need excellent communication skills, with an eye for detail. Experience in FMCG and retail sectors will be a bonus. Past experience within a media role involving PPC and Paid social would be advantageous.

Key skills include:

• Listening, reacting, and supporting your account team colleagues and internal teams within the agency
• Running multiple projects concurrently
• Client and 3rd party liaisons
• Capturing client requirements and writing briefs/scopes of work that incorporate clear and accurate technical details
• Producing financial estimates and project time plans and monitoring through to delivery
• Running regular client calls and face-to-face meetings to report on project status
• Setting up and running multiple stakeholder project conference calls, setting agendas, taking actions and following up with all relevant parties
• Managing project issues, amends and changes to scopes of work
• Solution testing and issue logging
• Liaising with the internal creative and production studio to ensure all work is scheduled and delivered on time
• Checking all work before it’s released to the client for review
• Producing post-project reports/wrap-up presentations and case studies highlighting the unique points of each project

We genuinely produce some brilliant work, and we’re a great place to work with a great team and culture. If you want to surround yourself with nice people, and you're a Digital Account Manager looking for your next challenge we would love to hear from you.

Salary + benefits

• Salary: £25,000 - £35,000 based on experience
• 33 days holiday per annum
• A day off for your birthday
• Personalised career development plan + CPD support
• Regular agency social engagements – Grand Nights Out!
• Pension contributions

Recruitment agencies please note: We do not work via recruitment agencies and we will not respond to direct contact from any such businesses.

More info can be found at: www.grandc.co.uk