Clinic Coordinator

About Us

Psicon is a specialist neurodevelopmental service working both privately and with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Assessments are carried out by our team of associate clinicians from a range of clinical backgrounds, in satellite clinics across the country and remotely. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.

About the Role

As a Clinic Coordinator, you’ll manage the daily operations of our neurodevelopmental clinics, offering vital support to both clinicians and our operations team. Every day, you’ll play a key role in delivering services that make a real difference.

Principle duties and responsibilities will include but not limited to:

• Oversee the smooth running of autism and ADHD clinics across the UK, ensuring everything is in place for successful assessments.

• Provide day-to-day guidance and secure emergency cover when needed.

• Be available for early morning support one day a week to ensure urgent clinician needs are addressed.

• Work closely with operations teams (bookings, reporting, etc.) to deliver outstanding service to clients.

• Assist in identifying and resourcing new clinic venues, helping us grow and improve.

• Manage clinician availability using When I Work software to meet service demands.

Person Specification

• Prior clinic coordination experience, particularly with the NHS or in the private sector

• You can work effectively under pressure while keeping an eye on both the details and the bigger picture.

• Excellent problem-solving skills.

• Knowledge of autism and ADHD assessments is a bonus but not essential.

• Confidence and professionalism to address concerns over a clinician’s conduct and report these to their line manager.

• Strong computer skills are essential.

Working at Psicon

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;

• The best possible customer service

• The most efficient and effective clinical work

• A thriving and engaged workforce

• A truly inclusive organisation.

The role is based at Psicon headquarters in Canterbury and the core hours are 09:00-17:30, however, we operate clinics 7 days a week so variations to days worked can be considered to suit candidates.

Candidates will also be asked to work approx. 1 weekend day every 4 weeks, to provide "on call" clinical support to the weekend teams.

Benefits include:

• Enhanced annual leave of 32 days a year (inclusive of bank holidays).

• Flexible annual leave scheme providing the ability to buy or sell back additional days.

• Well-being days.

• Pension scheme (with the option of enhancing via salary sacrifice).

• Cycle to work scheme.

• Birthday lie in.

• Free breakfast, including 'pastry Mondays'.

• Funded social events.

• Staff well-being bursary scheme.

Please note that Psicon is committed to ensuring 'safer recruitment' and therefore the successful candidate will be required to undertake a standard check with the Disclosure and Barring Service (DBS), the cost of which will be met by the Company.

Psicon is committed to adhering to the Equality Act (2010) and provides equal opportunities to all applicants, staff and clients.