Account Manager

Are you looking for your next career opportunity? Would you be prepared to join a well-established business with over 55 years heritage and expertise within the dental market? Then look no further! Come and join us at BF Mulholland. We are currently expanding our team and welcome your application.

As an Account Manager, you will play a pivotal role in our sales function, supporting our experienced Business Consultants to provide the highest standard of customer service to our customer accounts. If you think this role is a good fit for you, then what are you waiting for? Apply today!

Main Duties & Responsibilities

• Increase sales revenue and margin via inbound and outbound calls & proactive account Management.
• Build and maintain excellent working relationships with internal stakeholders and suppliers.
• Achieve and exceed monthly and quarterly KPI sales targets.
• Use the CRM system to effectively record, manage and develop opportunities.
• Handle customer dissatisfaction correspondence and find a solution within an agreed remit.
• Attend and participate in training days and promotional vendor days.
• Create and submit weekly KPI’s reporting, focusing on the effectiveness, efficiency and quality of sales activity not just the quantity.

Skills & Experience

• Strong analytical skills, analysis of performance, trend data and generation of reports.
• Excellent organisational skills, and the ability to prioritise workloads.
• Excellent written and verbal communication, along with excellent interpersonal skills.
• 2 – 3 years account management experience.
• Previous experience as a dental nurse or practice manager would be advantageous, but not essential.

What we Offer

• A very competitive quarterly bonus package.
• Monday to Friday working hours and free parking on-site.
• Discount portal including gym memberships, shopping and days out.
• Company sick pay, life assurance, and enhanced maternity/paternity pay.
• Access to an Employee Assistance Programme and eye test vouchers.
• Enhanced holiday entitlement – 33 days in total, including bank holidays.

Who are BF Mulholland?

BFM offers specialist products, equipment and support services to the dental and aesthetic markets across the Island of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment and service solutions. Our BFM team is full of energy, with a passion for what they do. So it’s key that you are keen to be part of a collaborative and successful team.