Venrec
Receptionist
Job Location
Penenden Heath, United Kingdom
Job Description
Venrec are pleased to be recruiting on behalf of our client for Receptionists to join their growing team based in Maidstone, Kent
The role entails (but is not limited to):
Monitoring the practice appointments system
Taking calls from patients and pharmacies
Dealing with confidential information
Ensuring that health and safety guidelines are followed
Dealing with all requests for appointments or visits (both in-person and by Telephone) - ensuring that all requests are directed to the appropriate healthcare professional
Dealing with any repeat prescription queries and requests
Filing, scanning, etc.
Dealing with any requests from other members of staff and patients
Liaising with the Ambulance service for any urgent referrals
Escalating any complaints to the Team Leader or Operations Team Manager
Registering new patients, temporary residents and immediately necessary patients
Organising any referrals to District Nurses, Rapid Response when necessary
Taking payments for non NHS services
Ensuring that the reception area is kept clean and tidy
Relaying patients results
The successful candidate will have the following skills and experience:
Previous experience working as an administrator or receptionist within a Healthcare setting would be beneficial
Experience working within admin
The ability to follow instructions and processes
Excellent communication skills, both written and verbal
Excellent time management skills
The rate of pay for this position is £11.50 per hour
Our client is happy for this position to be full time (37.5 hours per week) or part time (30 hours per week)
Location: Penenden Heath, GB
Posted Date: 11/23/2024
The role entails (but is not limited to):
Monitoring the practice appointments system
Taking calls from patients and pharmacies
Dealing with confidential information
Ensuring that health and safety guidelines are followed
Dealing with all requests for appointments or visits (both in-person and by Telephone) - ensuring that all requests are directed to the appropriate healthcare professional
Dealing with any repeat prescription queries and requests
Filing, scanning, etc.
Dealing with any requests from other members of staff and patients
Liaising with the Ambulance service for any urgent referrals
Escalating any complaints to the Team Leader or Operations Team Manager
Registering new patients, temporary residents and immediately necessary patients
Organising any referrals to District Nurses, Rapid Response when necessary
Taking payments for non NHS services
Ensuring that the reception area is kept clean and tidy
Relaying patients results
The successful candidate will have the following skills and experience:
Previous experience working as an administrator or receptionist within a Healthcare setting would be beneficial
Experience working within admin
The ability to follow instructions and processes
Excellent communication skills, both written and verbal
Excellent time management skills
The rate of pay for this position is £11.50 per hour
Our client is happy for this position to be full time (37.5 hours per week) or part time (30 hours per week)
Location: Penenden Heath, GB
Posted Date: 11/23/2024
Contact Information
| Contact | Human Resources Venrec |
|---|