Finance Officer - Service Charge

The primary purpose of the role is to maintain the integrity of the databases and provide a Financial and administrative support service in a service charge department.
As a valued member of the Finance team, you will drive a customer centric ethos and continuous improvement culture within our Finance team, ensuring all finance services deliver the best outcomes for our residents
How you’ll do it
- Work closely with the Service Charge Finance Business Partner and Operations Teams to provide answers to their questions related to service charge transactions
- Liaise with the internal departments to provide information to external auditors and provide answers to their questions during the audit process.
- Actively manage service charge queries/complaints through our CRM system and allocate them to the relevant Service Charge Finance Business Partner and then monitor response times.
- Assist the Service Charge Finance Business Partners in providing the relevant back up in the form of Invoices for services provided to residents.
- Reconciliation of all the transactions related to various services provided to the residents
- Assisting in preparation of documentation under section 22 of the Landlord and Tenant Act 1985 for the resident to inspect.
- Maintain a working knowledge of all relevant legislation, procedures and best practice for the Service Charge function.
- Assist in the delivery of continuous performance improvements across the function
- Maintain accurate data, managing large complex data sets on excel and in-house systems
Please note this is a six month fixed term contract. The role is office based three days a week (Head Office based in Kings Cross).
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary

Location: Islington, GB

Posted Date: 11/23/2024