Visiting Care Professional or Community

To support clients to remain living in their own homes by providing high quality care that is respectful, dignified and encourages independence whilst adhering to the care plan. Document and report all relevant client care information and report any changes to the office.

To provide care to clients in their own homes, including medication administration, personal care, companionship, household duties and meal preparation.

Reports to: Care Manager

Duties and responsibilities

• To assist clients with all aspects of their personal care, including;

o Showering and bathing;

o Dressing and grooming;

o Toileting and incontinence;

o Teeth and dentures.

• To assist clients with all aspects of medication, including;

o Administration;

o Recording;

o Reminding;

o Communicating with the pharmacy and pick up;

o Encouragement.

• To assist clients with all aspects of their meal preparation, including;

o Cooking and re-heating;

o Preparing and serving of meals;

o Preparing and clearing the table;

o Safe storage and infection control;

o Communicating with the client and disposing of unsafe food.

• To support clients in the use of aids and personal equipment, including;

o Standing and walking frames;

o Wheelchairs;

o Manual and electric hoists;

o Sliding sheets and moving boards;

o Hearing aids and other physical aids.

• To support clients with home management, including;

o Hovering and sweeping;

o Washing and storing the dishes;

o Washing clothes and hanging them up;

o Making beds and changing the lining;

o Dusting and general tidying;

o Answer the door and greet visitors;

o Answer emergency bells and the telephone.

• To help in the promotion of a clients mental and physical activities, such as;

o Communication and engagement;

o Going out;

o Reading, photo albums and writing;

o Hobbies and recreations.

• To document and report all relevant client information, including;

o Emergency management;

o Family involvement;

o External health teams.

• To support a client through temporary and terminal illness, including;

o End of life care;

o Hospital appointments;

o Personal care in bed;

o Community health support.

• To work as part of the Good Oaks team, which includes;

o Take part in staff and customer meetings;

o Training activities as directed;

o To read and write reports;

o To attend appraisal and development meetings;

o To communicate in various formats.

• To comply with the Good Oaks business guidelines and policies at all times.

This list is not exhaustive and from time to time you may be asked to undertake additional duties.

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