Customer Service Administrator

Title: Customer Service Administrator

Hours: Part Time (approx. 4 days a week)

Location: Invergordon

Salary: £11.44 per hour depending on experience

Details:

Our client is looking to appoint a Customer Service Administrator on a part time basis in Invergordon. This is a varied role offering excellent training and the opportunity to progress within the business. The preferred pattern of working hours is 4 days per week although some flexibility may be offered to suit.

Duties include:

• Dealing with a range of customer enquiries, maintaining and developing customer relations.
• Taking and processing customer orders.
• Updating and maintaining accurate customer records.
• Monitoring and replenishing stock.
• Taking and recording deliveries.
• Processing transactions and reconciling takings.
• Merchandising.
• Assisting with putting together orders for dispatch.
• Ad hoc administration in support of the Director.
• Diary management.
• Taking messages and delegating calls.
• Maintaining a clean and tidy workspace at all times.
• Cashiering.

Person specification:

• Previous administration/customer service experience.
• Ability to undertake training and development opportunities and progress to a supervisory role.
• Excellent communication and interpersonal skills.
• Ability to work with accuracy and attention to detail.
• Strong teamworking skills.
• Open to training and development opportunities and a willingness to accept additional responsibility.

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