Customer Service Advisor

Customer Service Advisor

Job Description:

TLP Recruitmentare seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play acrucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car dealership industry.

Key Responsibilities:

• Provide outstanding customer care and build strong relationships with customers.
• Inform and consult customers on vehicle servicing, repairs, and maintenance.
• Keep customers updated on the status of their vehicles and address any queries or concerns.
• Liaise with technicians and workshop control to ensure timely vehicle completion.
• Promote and sell additional products and services to customers.
• Ensure that customers are aware of necessary service and repair work.
• Advise customers on timelines and collection arrangements.
• Produce job cards on the in-house computer system.
• Update customer and vehicle records.
• Document all warranty work in accordance with manufacturer policy.

Qualifications and Experience:

• Previous experience in a similar role, such as a Service Admin or Service Advisor would be desired.
• Experience in the Motorhome/car dealership industry
• Proven ability to sell additional products and services.
• Drive, commitment, and enthusiasm.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive and friendly work environment.
• Chance to be part of a dynamic and innovative team.

If this role is of interest to you, please give TLP Southampton a call on 02380663049!

INDSOUTH

TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment, and you accept our Privacy Policy, found on our website

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