GSC People & Organisation Effectiveness Lead

Site Name: UK - London - New Oxford Street
Posted Date: Nov 21 2024

A member of the GSC HRLT, the POE Lead is accountable for driving the Culture and Thriving People agenda, aligning with GSK priorities, including Talent, Diversity, Equity and Inclusion (DEI), Leadership, and Capability, as a direct answer to the supply chain strategic imperatives for now and the future, addressing the gaps and risks, and focusing on the initiatives that have the biggest impact.

Measures of success relate to the GSK Culture dashboard: quality of incumbents in our Critical Roles, attrition levels of successors and incumbents in those roles, representation of diverse groups in our senior roles, level of inclusivity experienced by our people, Culture scores, Employee engagement and Employee confidence. Other KPIs relate to cost, delivery and impact of GSK programs.

Key Responsibilities

• Capability: in the context of the Automation and Digital transformation of the Supply Chain, the incumbent assesses the GSC strategic capability needs for the next 3-5 years, working with data to create insight, partnering with the GSC HRLT and the GSC LT, and translating this into an actionable plan. The plan can leverage various components:
  
• Build: Invest in learning to grow the GSC skills pipeline required for the future
  
• Buy: Go to the external market to recruit the skills that cannot be built internally in the timeframe required
  
• Borrow: Cultivate skills communities, including part-time, freelance, contract and temporary workers to complement existing skills
  
• Bridge: Help our people move on and move up to new roles inside or outside GSK
  
• Bot: Move to automated services and engage with technology solutions for efficiencies.
  

The incumbent reviews and drives the implementation of the GSC capability plan on an annual basis, with a particular focus on leadership and business skills. With the support of their team, the incumbent reviews the annual GSC needs, prioritises, and manages implementation through internal and external resources. This requires pulling from the GSK programs and work to influence the CoE of the GSC needs, to build the best solutions. Partnership and understanding where each part of the supply chain is, needs to drive value and the solutions that develop the right skills and capabilities. Execution of the plan is through the Learning team, Talent & DEI team, and/or Recruitment, with data insights provided through the GSC PDA team.

In partnership with the CoE and the business stakeholders, the incumbent leads the Career Hub initiative, ensuring that the criteria of success are tracked - with a particular focus on employee and manager experience, skills building, engagement, retention, and performance. The incumbent will oversee the full deployment if the decision is taken to expand.

• Talent: the incumbent develops and implements the talent plan, with the accountability for ensuring delivery vs objectives on attraction, development and retention. Based on the gap and risk analysis, he/she partners with HRBLs and the Recruitment team (to ensure external sourcing and identification of best-in-class successors). He/she defines the talent governance for the GSC LT and monitors the results vs objectives. He/she ensures that the Talent plan is a direct and actionable answer to the supply chain strategic imperatives for now and the future, taking into account quantitative and qualitative aspects. He/she ensures that the plan is aligned with the GSK talent ambition. The incumbent ensures that the assessment, development, and retention of the GSC talents is aligned with the GSK tools and programs. He/she may recommend designing specific solutions, aligned to GSC specific needs (e.g., Early Talents, President Forum, Onboarding of first-time Site Directors and Site Quality Heads...).
  
• Diversity, Equity & Inclusion: the incumbent ensures that in GSC we foster an inclusive environment where everyone can be their full and best self. He/she provides subject matter expertise as input to the development of the DEI plan that will deliver strong leader ownership, mindset changes, ERGs partnership, and is accountable, jointly with the HR Business leaders, for delivering a robust representation of gender and ethnic minorities in our senior and critical roles. He/she works in close partnership with the Recruitment team (to ensure sourcing of diverse talents), GSC LT and the ERGs. He/she ensures alignment between GSC and global GSK DEI approaches and ensures GSC needs and perspectives are input to GSK wide solutions.
  
• Culture: aligning with the GSK Culture plan, using the GSK annual and Pulse Survey, One80 and other data insights, the incumbent is accountable for the delivery of the Culture plan, partnering with the GSC LT and the HR Business Leads as well as the CGA team, focusing on the few, key initiatives that have the biggest impact. Key levers of culture change include the GSC leaders, the teams in charge of driving the strategic future imperatives, as well as the culture "ecosystem" (leaderlabs, culture champions). The individual is also accountable for providing subject matter expertise in the areas of change leadership and organsiation development in support of organisational change.
  
• Learning and Capability support is provided to embed global leadership programmes in GSC e.g., First Line Leader and Leading Leaders, upskill HRBLs and their teams in Strategic Workforce Planning (in partnership with the central CoE) and to ensure the development and delivery of high quality learning solutions, e.g., Site Director and Site Quality Head onboarding. Additionally, the incumbent will lead the embedding of the skills agenda in GSC and the migration to the new LXP. The incumbent is also accountable for bringing to life the learning solutions that support GSK's ambition for development for all.
  
• People Data & Analytics (PDA) support is provided to the GSC HR team to guide decisions and measure impact of our people plan - with a particular focus on talent attraction and retention, DEI, leadership, culture and engagement. The objective is to ensure our GSC people thrive, perform at their best and reflect the communities we operate in.
  
• The incumbent brings expertise and helps build capabilities and insights of the GSC HRLT and GSC LT and ensures they can execute the specific plans required in their areas, which includes bringing in outside in thinking and sharing key industry trends.
  
• As a people manager, the incumbent demonstrates the GSK leadership traits - Motivate, Focus, Develop and Care.
  
• They work closely with the People & Organisation Effectiveness CoE and with the People Data & Analytics CoE, to operate within the GSK Talent, DEI, Culture, Capability, Leadership and PDA strategy. They are expected to benchmark against external trends, particularly in supply chain environments, to drive business performance and organisational effectiveness.
  

Minimum Level of Job-Related Experience Required

• Proven ability in building and delivering strategic workforce plans for global businesses, leveraging several areas of expertise, translating them into simple and actionable plans that connect with the business needs.
  
• Successful experience defining and delivering business Learning plans with proven outcomes
  
• Proven ability in building and delivering talent and DEI strategies for global businesses, translating them into simple and actionable plans that connect with the business needs.
  
• Expertise in Diversity, Equity and Inclusion and solid understanding of the solutions that a business will need to attract, recruit, develop and retain a diverse talent workforce.
  
• Successful experience delivering interventions to develop and appoint diverse talent, improve succession plans and pipelines with proven outcomes.
  
• Proven experience delivering plans to build an inclusive culture in a global organisation, with measurable impact.
  
• Expertise in OD and solution oriented to support an organisational and cultural change with pragmatic and impactful plans
  
• Defining and delivering focused and impactful plans in a large, complex, matrix organisation which is culturally and geographically diverse with multiple stakeholders in HR and the business.
  
• Managing a team based in diverse locations and delivering through external partners as required.
  
• Ability to operate as an enterprise leader: effective collaboration with GSK peers; strong partnership with the POE and PDA CoEs; strong impact in the Supply Chain, driving accountability of GSC leadership team and the GSC President, HR Business Leaders, and demonstrating tangible results. Ability to engage with and influence senior stakeholders is essential
  

Minimum Level of Education Required

• Master's Degree ideally in Human Resources & or Business/Management
  

The role incumbent needs to have a balance between 1) an in-depth expertise across DEI, Talent, Culture, Organisational capability, 2) strategic thinking, and 3) excellent business acumen, to be able to assess the needs of a Supply Chain in full transformation and translate this into an actionable people plan that combines several dimensions, for the short and medium term.

The role works in close partnership with multiple senior HR and business stakeholders within and outside GSC:

Acts as a recommender to the SVP HR Global Supply Chain and the GSC President

Collects input and drives implementation with the GSC HRBLs, the GSC LT to build the strategy and monitor action plans.

Gets input and influences the People and Org Effectiveness Centre of Excellence.

Partners with the GEL team

Delivers through internal and external HR partners (e.g., Talent assessments, learning providers,...)

Gets input and contributes to external HR networks of experts.

Skills required:

• To build credibility quickly, enterprise leadership is required, combining an inspirational dimension, assertiveness with influencing skills, ability to listen, flex, challenge, and coach senior leaders and HRBLs.
  
• Experience partnering with "no-nonsense", and results focused leaders.
  
• Resilience and ability to work under pressure with senior stakeholders.
  
• Responsible for developing skills of the GSC HRBLs and GSC Leaders, therefore ability to build capabilities is important.
  

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .

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Location: London, GB

Posted Date: 11/23/2024