Digital Sales Executive

Digital Sales Executive

The Digital Sales Executive is a sales role dedicated to securing business from existing and prospective Contract Hire customers in both private and corporate sectors (selling both regulated and unregulated finance) by making pro-active outbound calls with the aim of building effective customer relationships, increasing renewals, promoting and upselling Value Added Products.

Main Responsibilities:

• Use a blended approach of telephony-based sales strategies and techniques, and digital communication to achieve sales


• Follow up on digital leads in line with our Service Level Agreements (SLA's) with the aim to convert sales to the agreed targets


• Maintain a thorough understanding of Business User and Customer's needs by using insight from the customer contract and product knowledge to present appropriate solutions as part of a broader up sell conversation


• Add value at every customer touch point and ensure customers receive appropriate information to make informed decisions whilst maximising business opportunities to sell the features and benefits of our products


• Action contract changes and keep data integrity at a high standard


• Place orders with our Retailer network in order to ensure replacement vehicles are ordered and delivered in accordance to the customer expectation


• Identify Master Lease Agreement and fleet service opportunities and ensure these are handed to the Corporate Sales Managers


• Respond to leads from Client Services Advisors or other areas of the business


• Use Management Information (MI) and own judgement to identify opportunities for call backs or renewals and diarise call backs appropriately


• Manage general sales administration efficiently to ensure maximum time available in generating sales with customers

Experience:

• A sound knowledge of finance, Contract Hire, leasing products and services


• Experience of operating in an FCA regulated environment


• Previous experience in telephone account, sales or telesales roles


• Strong interpersonal skills


• Strong customer services focus; passionate about good customer outcomes

5 days a week in office, 9am - 5pm based in MK
Temporary role starting in Jan - Dec 2025
Pay Rate £18.70 / £34,034 Salary equivalent

If you would be interested, please don't hesitate to apply!