Instructional Technology Audio/Visual Technician

Job DescriptionThe University of Wyoming is delighted to receive your interest in our vacant position! We strive to connect with qualified and uniquely talented individuals to join our campus community. We would love to hear how your experiences translate to this position, the University's Mission, Vision, and Values, and encourage you to submit an application today! JOB TITLE: AV Technician JOB PURPOSE: Under limited supervision, provide technical advice and service to faculty, staff and students requiring a high degree of advanced skill and expertise in the operation and support of audio/video systems; media control systems and instructional technology. Oversee maintenance and operation of audiovisual equipment used in classrooms, conference rooms, and training rooms including sound, video, projection and related equipment such as SP Controls, Extron, AMX or Crestron Control equipped presentation spaces, Video Teleconferencing Systems (VTC) and Closed Circuit Televisions Systems (CCTV); provide technical support and training on a variety of technology needs including hand-held devices, wireless technologies, fixed and mobile computing equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist faculty, staff, students, and presenters with use of technology in high-tech/smart classrooms, including rapid response to trouble or repair calls, logging and closing of trouble/repair tickets, assist with special requests and customer training. Operate and/or troubleshoot a variety of equipment including computers, data projectors, control systems, network devices, various hand tools, audio boards, and audio/video patch panels/routing systems. Ensure equipment is maintained in good working order; conduct regular inventory checks and make recommendations on the upgrade and/or purchase of new equipment. Expedite major and minor repairs to all types of audio-visual equipment, including ordering replacement parts for equipment repairs or sending out for warranty or contracted repair/ replacement. Maintain production support for systems and equipment by seeing that systems and equipment are proactively tested and functional prior to being utilized. Train student workers, faculty, and staff on how to set up, operate and troubleshoot audiovisual equipment in classroom environments; demonstrate proper use of environments for faculty and other presenters. Train faculty, students, and staff on set-up and effective use of instructional technology and contribute to writing and updating policy, procedures, and training manuals. Prepare and maintain documentation of classroom and presentation systems; develop and maintain documentation on the use of classroom technology and equipment for instructors. Prepare and maintain a variety of records and reports related to activities; document projects utilizing databases, spreadsheets and word processor applications. Confer with and advise administrators, faculty, staff and students and other personnel concerning classroom technology information requests, services and needs. Work with managers, administrators, faculty, staff and students on upgrades and enhancements or new products, as well as resolve customer complaints and concerns. SUPPLEMENTAL FUNCTIONS: Prepare technical repair manuals and technical reports on progress of projects, as directed. Instruct others on troubleshooting, repairing, installation, and operation of equipment. Recommend equipment and supply purchases, as needed. COMPETENCIES: Independence Technical/Professional Knowledge Service Orientation Developing Organizational Talent Quality Orientation Collaboration REMOTE WORK ELIGIBILITY: This position provides vital support to campus customers and requires the successful candidate be available to work on campus. MINIMUM QUALIFICATIONS: Education: Vocational School, On-the-Job Experience, or Associate's degree Experience: 2 years work-related experience Required licensure, certification, registration or other requirements: None DESIRED QUALIFICATIONS: 1-2 years work-related experience in the operation and maintenance of audio-visual equipment, computer hardware/software, and wired/wireless networking, or similar technical field. Technical training/experience may be substituted on a year-to-year basis. REQUIRED MATERIALS: Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references. HIRING STATEMENT: UW is an Affirmative Action/Equal Opportunity Educator and Employer (UW Reg 4-1). The University does not discriminate in employment or personnel practices on the basis of race, gender, religion, color, national origin, disability, age, protected veteran status, sexual orientation, gender identity, genetic information, creed, ancestry, political belief, pregnancy, or any other protected category or participation in any protected activity. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu ABOUT LARAMIE: The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/