Account Manager Collections Specialist

Job Summary:
The Account Manager Collections Specialist at Miracle Motors Allentown is responsible for managing and overseeing the accounts receivable collection process for our dealership. This individual will work closely with customers, sales staff, and management to ensure timely and accurate collection of outstanding debts. This is a full-time, hourly position within the auto industry located in Emmaus, Pennsylvania.

Compensation & Benefits:
The compensation for this position ranges from $27,900 to $59,100 per year, paid biweekly. Our employees also have access to a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career growth and advancement.

Responsibilities:
- Manage and maintain accurate records of accounts receivable, including monitoring and updating customer information and payment statuses
- Contact customers with past due accounts and effectively communicate the importance of timely payments
- Negotiate payment plans and arrangements with customers in accordance with company policies
- Keep track of collection efforts and work with sales staff to resolve any issues or discrepancies
- Prepare and send out collection letters and follow up on delinquent accounts
- Monitor and review aging reports to identify and address any trends or potential issues
- Collaborate with management to develop and implement effective collection strategies and procedures
- Attend regular meetings to provide updates on collection efforts and discuss resolution strategies for ongoing or difficult accounts

Requirements:
- High school diploma or equivalent required; post-secondary education in finance or accounting preferred
- Prior experience in collections, accounting, or customer service strongly preferred
- Knowledge of collection laws and practices, as well as strong negotiation and communication skills
- Proficient in using technology, including Microsoft Office and accounting software
- Ability to work independently and in a team environment
- Strong organization and time management skills, with the ability to handle multiple tasks and meet deadlines
- Willingness to adapt to changing company policies and procedures

EEOC statement:
Miracle Motors Allentown is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse, inclusive, and welcoming workplace for all employees.