Console Operator - Building Automated Systems

Who We AreFounded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally. About the PositionOperates, monitor, and collect data from Building Automation & Energy Management Systems related to heating, ventilation, air conditioning (HVAC) and humidity control. Receives service calls (Affecting paying guest, fire, smoke, flood, safety hazard, imminent, significant property damage, BAS warnings) from internal & external customers, use two-way radio to dispatch service calls, create Work Orders generated through Building Automation System and Miss Utility Request, coordinate access if required, pull key if required. Manage Key Issuance & Assurance of Six thousand+ keys.Essential FunctionsOperate computer consoles to monitor building condition and the output of mechanical systems.Operate console to initiate automated mechanical system adjustments in response to abnormal readings.Receives service calls (Affecting paying guest, fire, smoke, flood, safety hazard, imminent, significant property damage, BAS warnings) from internal & external customers, use two-way radio to dispatch service call, create Work Orders, coordinate access and pull keys if required.Collects data and maintains log sheets - develop control strategies to reduce energy cost, analyze alarm reports and trend data to ensure optimal levels of efficiency and reliability are being maintained, assist mechanic in field by reading logic diagrams and schematics.Simulate alarms to collect data to assist in future control strategies.Deal effectively and courteously with internal and external customers.Assist Conservation in determining the appropriate conditions for the artifacts.This position is deemed "Mission Essential" and is required to report to work whether the Foundation is closed or not, regardless of the emergency, weather related or otherwise.Create Work Orders for Miss Utility Request calls request into Miss Utility Call Center.Back-up for Property Management after hours taking service calls to be issued to Mechanical Maintenance, Carpentry, Support, Landscape, Masons, Electronics and Contractors.Back-up for Planning Department after hours taking service calls to be issued to Mechanical Maintenance, Carpentry, Support, Landscape, Masons, Electronics and Contractors.Perform other duties as assigned.QualificationsRequired:Must have excellent oral and written communications skills, generally gained through high school diploma or above.Completion of a high school, or other HVAC vocational program, with 3 year experience with mechanical/electrical contractor or with a Controls Company.Ability to read and understand blueprints and schematics and operate computer systems and basic office equipment.Must be able to sit for long periods of time.Ability to work nights, weekends, holidays and emergencies as required.Proficient with Microsoft Office products and personal computers.Preferred Qualifications:Working knowledge of Microsoft Office products and personal computers.Excellent Customer Service Skills