Account Manager, eCommerce

Amazon (eCommerce) Account Manager
Company and Job Overview
Duke Cannon Supply Co. is a growth-oriented CPG company that operates with an entrepreneurial mindset and has become one of the fastest-growing brands in the men’s grooming category. Our mission is to better the day of hard-working men, and we fulfill this mission through both the products we build and the conversations we create. We have ambitions to become a household brand by taking share from large national players while having fun and giving back to veterans (our cause). We’re looking to hire smart, fun, and wildly talented folks to join us on our journey.
We are currently seeking applicants for the role of eCommerce Account Manager. Reporting to the SVP of Sales, this person will be responsible for driving online sales growth at Amazon and other key eCommerce accounts. This role requires a strategic thinker with strong analytical skills and a deep understanding of eCommerce platforms and digital marketing strategies.
Key Responsibilities:
Account Management: Manage and grow relationships with key eCommerce accounts. Roughly 80% of your focus will be managing our existing Amazon business, with the remaining 20% on opening up and managing other pure play eCommerce accounts that make sense for our brand.
Sales Strategy: Develop and implement sales strategies to achieve revenue targets and market share growth. Identify new opportunities for growth and expansion within the eCommerce channel.
Product Listings: Optimize product listings to improve visibility and conversion rates. Ensure accurate and compelling product content, including images, descriptions, and category keywords with embedded tagging.
Data Analysis: Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement. Prepare regular reports and presentations for senior management, providing insights and recommendations.
Inventory Management: Coordinate with the supply chain and operations teams to ensure optimal inventory levels and timely fulfillment of orders. Monitor stock levels and manage replenishment to avoid stockouts and overstock situations.
Customer Experience: Ensure a seamless and positive customer experience across all eCommerce platforms. Address customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction.
Cross-Functional Collaboration: Work closely with product development, marketing, and supply chain teams to ensure alignment and support for eCommerce initiatives. Collaborate with external partners and vendors to enhance eCommerce capabilities.
Budget Management: Assist in developing and managing the eCommerce budget, ensuring efficient allocation of resources to maximize ROI. Monitor expenses and profitability to ensure financial targets are met.
Business Reviews and Reporting: Conduct quarterly business reviews to measure progress against sales and financial targets. Perform post-campaign analysis to evaluate effectiveness and improve investment opportunities. Provide insights that influence merchandising, pricing, and promotion strategies. Manage monthly forecasting and sales target reporting.
Qualifications:
Bachelor’s degree in Business, Marketing, or a related field.
3-5+ years of experience managing a brand on Amazon, with a focus on the CPG industry.
Proven track record of driving significant sales growth and achieving revenue targets.
Strong knowledge of eCommerce Amazon’s platforms and tools.
Experience with SEO, PPC, and digital marketing strategies specific to eCommerce.
Excellent analytical skills and proficiency in data analysis tools (e.g., Google Analytics, Excel).
Strong communication and interpersonal skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Minneapolis is preferred, but hybrid/remote is an option for the right candidate.
Company Culture
As a challenger brand experiencing explosive growth, the Duke Cannon Supply Co. offers a fast-paced environment where decisions are vetted quickly, and opportunities are relentlessly pursued. We work hard, with an emphasis on having fun (we sell soap, after all), though we have the most fun when we exceed our goals. The company’s leaders are dedicated to the growth and development of the team; as such, we want to ensure that our people have a rich and rewarding experience with unique opportunities to grow.
We offer a flexible work environment to drive results, improve camaraderie, and allow for real-time decision-making. MSP-based team members are committed to spending a minimum of three days a week in the office. Duke Cannon Supply Co.’s Main Lodge (aka the office) is in Minneapolis’ North Loop, one of the city’s most vibrant and walkable neighborhoods, with award-winning restaurants, fashionable boutiques, live music, and Major League Baseball just steps away.
Salary and Benefits
Duke Cannon offers a competitive market salary and bonus based on role and professional experience. Our benefits are top-notch and include health & dental insurance, HSA and 401k programs supported by regular company contributions, a tuition reimbursement program, and a monthly parking stipend. We also host monthly moments of Team camaraderie ranging from community service events to social hours in the Main Lodge to Lunch & Learns covering business, team, and industry topics.

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