Senior Specialist - Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Specialist - Product Management

Overview:

Mastercard develops and delivers world-class risk, security products and services for its customers across the globe. As part of the North America Services organization, the Security Solutions team is focused on market management and commercialization of security and decision products that drive value and a better experience for issuers, merchants and consumers.

The candidate will serve as a market manager for a suite of products and collaborate with internal partners within the region and at the global level to lead the launch and expand use of Mastercard’s industry-leading security and decision solutions. The candidate will also ensure the products they manage are successful through all phases of the lifecycle – create, sell, deliver and run.

• Do you have a passion for security, innovation or digital payments?

• Do you love helping drive a business forward, creatively solving problems and investigating trends to help deliver new and existing solutions?

• Do you get excited by the challenge of working with diverse stakeholders in a constantly changing environment?

• Are you motivated to be a part of fast-paced, innovative organization that is helping customers secure the payments ecosystem?

Role:

The three primary areas of responsibility include: (1) Market Management, (2) Go-To-Market and (3) ensuring the ongoing evolution and success of the products they manage.

Market Management

• Monitor and manage the annual revenue budget established for the product suite.

• Serve as product ‘ambassador’ by driving thought leadership agenda - articulating strategy, innovation roadmap and value proposition in industry, customer and internal forums.

• Capture market needs by leveraging data insights, voice of the customer and monitoring market conditions.

• Develop and maintain ongoing assessment of competitive landscape to inform sales strategy and future product roadmap.

• Provide deep analysis of trends and in-market existing conditions for current and new products.

Go-to-Market

• Responsible for launching, expanding use and optimizing Mastercard’s security and decision solutions across the North America region

• Work closely with sales teams to develop and manage pipeline for new and existing security and decision solutions.

• Enable sales teams with content and training required to execute product and market sales objectives.

• Serve as a security and decision solution expert and support advanced sales opportunities as-needed.

Ongoing Management

• Develop next gen market strategy for security solutions and lead corresponding execution of product go-to-market plans.

• Work with regional product and sales teams on opportunities to uniquely package services for specific customer segments.

All About You

• Experience working with both large and emerging Financial Services, Technology, Service Providers, Processors, and/or digital platform partners

• Demonstrated ability to act with a persistent and relentless sense of urgency

• Strong analytical skills

• Understanding of payments technology and application of that knowledge to address customer/market needs

• Ability to think strategically about complex issues, driving thoughtful recommendations and action plans

• Self-starter, highly organized, collaboration-minded and results driven

• Strong interpersonal skills

• Ability to multi-task and work on multiple projects in a fast-paced environment

• Proficiency in Microsoft Excel and PowerPoint

• Bachelor’s degree

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.