Product Owner (Operations & Policy Analyst 3) - Legal Tools Program Team

Initial Posting Date:
11/18/2024

Application Deadline:
12/03/2024

Agency:
Department of Justice

Salary Range:
$6,257 - $9,226

Position Type:
Employee

Position Title:
Product Owner (Operations & Policy Analyst 3) - Legal Tools Program Team

Job Description:

The Oregon Department of Justice is seeking to hire a Product Owner (Operations and Policy Analyst 3) to serve on its Legal Tools Program Team. In the role of the Product Owner, you will work as a program and project management resource serving as a liaison between the vendor for the legal tools product and the Legal Tools Program Team. As a member of the Business Engagement team, you will work closely with project managers, business analysts, technical experts, business stakeholders, contractors, and project sponsors to develop and foster strategic alignment with the product. You will be responsible for identifying the most valuable and efficient features to best serve the agency and maximize the product - considering the needs of employees, managers, and IT professionals with expertise in the needs of the legal practices. This role will see the product through implementation and continuously improve business processes and find ways to improve the use of the product. The implementation being used on this program is a hybrid Waterfall/Agile methodology. This position is part of a team dedicated to ensuring that the Legal Tools Program delivers a product that meets the unique needs of the Department of Justice.

At this time, the position is Limited Duration through June 30, 2025, but is likely to be extended or changed to permanent in the future. A developmental, work-out-of-class, or underfill (until MQs can be met) rotational opportunity may be possible if the best candidate is internal and a rotation won't negatively impact the business.

Apply today! In exchange, we'll ensure you are paid well and equitable to your peers, we'll make work-life balance attainable, and we'll show you the door to professional development and job satisfaction. You will find that we embrace inclusive and supportive work environments and respect the diverse perspectives, knowledge, and experiences of our coworkers and those seeking to join the organization. We strive to build an inclusive and performance-oriented workplace where all individuals are welcomed and appreciated, leading to increasingly higher levels of fulfillment and success.

Candidates who intend to reside in Oregon may have the option to work fully remote or work in a hybrid environment to the extent the needs of the business can be met. Remote work for out-of-state candidates may also be possible, however, a number of factors must be considered; at this time, we are unable to accommodate remote work in all 50 states.

MINIMUM QUALIFICATIONS

Your application must clearly demonstrate that you meet the requirements of the position as outlined in the bullet points below.

• I have a bachelor's degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; AND four years professional-level evaluative, analytical and planning work.

OR

• Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification. Learn more about the classification job spec here.

AND

• Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.

• Agree to comply with specific security and confidentiality requirements of the department and its business units.

DESIRED ATTRIBUTES AND EXPERIENCE

Our best candidates will be able to illustrate proficiency and experience in the following areas.

• Enterprise level technology support processes and procedures.
• In-depth knowledge of Scrum and/or Agile Software Development Methodology.
• Professional Scrum Product Owner or equivalent Project Management certification.
• Ability to make effective presentations to, and speak in front, of small to large sized groups, comprised of Department managers and staff, as well as staff from other agencies or organizations.
• Desire and ability to learn and master new technical and business skills.
• Keen understanding of technology and project management.
• Proactive communication style, troubleshooting, listening, and problem solving.
• Ability to plan and perform assignments with minimal or no supervision.
• Ability to make decisions in the face of ambiguity.
• A team-oriented individual who promotes the positive aspects of even the most difficult tasks.
• Experience working on large scale IT modernization project.
• Experience with Azure DevOps, Jira, Miro, SharePoint, Power Platform and Teams.
• Experience leading and collaborating with a diverse group of cross functional professionals.
• Preference may be given to candidates internal to the legal tool project team.

APPLICATION PROCESS

Diversity is a core value of the Oregon Department of Justice. We are working to build and maintain an inclusive and equitable work environment. Every employee expands our diversity by contributing to the range of ways to understand and communicate with one another, identify challenges, and work cooperatively.

The use of AI is prohibited in the application process. This includes any selection related processes through the recruitment process including assessments and interviews. If there is known use of AI, you will be disqualified.

• Follow the "Apply" link above and complete the application online and all supplemental questions.
• Attach your resume.
• Attach your cover letter. Your cover letter must not exceed two pages and should clearly articulate how your experience and training relate to the desired attributes and experience. Scroll to the "Desired Attributes and Experience" section to identify possible topics to incorporate into your cover letter.

Applicants whose experience, education, and training most closely match the requirements and needs of the position will be invited to interview. Additional applicant screening will depend on the number of qualified applications received.

ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply," update your employee profile to reflect your Education, Skills, and Job History (including your current job).

WHAT YOU WILL DO (in part)

• Review business operations issues to ensure they are aligned with the strategic initiatives of the Agency.
• Make recommendations and participate in discussion with the Executive Steering Committee on policy issues that arise in projects related to computer systems and applications and divisional/agency process improvements.
• Recommend enterprise-wide program changes or projects to the Executive Steering Committee.
• Lead requirement prioritization and refinement through delivery that results in product change.
• Develop, own, and execute the product road map.
• Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
• Report progress & results periodically to the Executive Steering Committee, Chief Information Officer, Program and Project managers for review and approval.
• Represent and serve as a communication point for Product Administration planning efforts and gather the appropriate resources and expertise to make a recommendation.
• Communicate and receive feedback from discussions concerning questions/answers to ensure division concerns or issues are captured and addressed related to Product Administration and integration.
• Communicate progress and milestones of the Product Administration efforts to staff, management, executives, and other stakeholders.
• Develop Processes for systematic organizational improvement.
• Connect product roadmap features to well-defined product requirements including features, user stories, and acceptance test criteria.
• Ensure user stories are ready for development to start work and that each story has the correct acceptance criteria. Facilitate close collaboration with the development team. Track and report on progress or product upgrades/changes/releases.
• Ensure successful implementation of the related implementation projects by overseeing and coordinating project activities related to the specific focus area of this position.
• Ensure stakeholder needs associated with processes are explicitly understood, documented, tracked, and completed.
• Develop the relationships and information sources necessary to understand the assigned specific product administration and associated processes.
• Identify, plan, and implement, with various divisions/sections, the necessary changes required to implement new products.
• Effectively and rigorously analyze product processes currently in place and use modeling, mapping, flow chart and fishbone techniques as a method to assess, plan and mitigate the impact of change.
• Obtain appropriate signature approvals for all project deliverable artifacts within the processes; including getting the appropriate reviews involved as needed.
• Make recommendations to management on program implementation and/or staff resource needs.
• Identify Product Backlog by gathering and prioritizing data as well as assist in developing the strategies to correct.

WHAT'S IN IT FOR YOU

• Limited Duration, full-time employment in Salem, Oregon; fully remote (out of state possible).
• Opportunity to expand your technical and professional skills.
• Advancement opportunity within DOJ and the State of Oregon.
• Work where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.
• Excellent medical, vision, and dental.
• Pension and retirement programs.
• Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package.
• Representation and support by the Service Employees International Union (SEIU).

For more information about working for the Department of Justice and application assistance, you can learn here.

Candidates from diverse backgrounds are encouraged to apply. The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran status, gender, sexual orientation, religion, age, or disability, and is committed to workplace diversity.

Oregon Department of Justice
1162 Court St NE
Salem OR, 97301
DOJ.recruitment@doj.oregon.gov

Phone: (503) 947-4328
Fax: (503) 373-0367

Location: Turner, OR, US

Posted Date: 11/23/2024